2/10 - ๋ณ๋ก์์
2025๋
8์ 26์ผ
Needs refurbishment
We were booked in for 3 nights but left after only 1 night. We stayed for one night as the manager was not on site until the next day.
It is evident that this accommodation has been neglected for years and is in a desperate need of a complete refurbishment.
The room was filthy, the decor was tired and damaged and it had an unpleasant smell. It was bore no resemblance to the advertised "superior one bed apartment".
Having said all of that, when we spoke with the duty manager the following day she immediately offered a full refund and explained that the new owners had plans to refurbish the hotel and apartments. The potential is enormous as the property is in a stunning location. The grounds are well manicured.
The staff were very pleasant and apologetic. It is also regrettable that Hotels.com advertise these apartments with photos that are out of date and have not reacted to any of the negative feedback. I hope to receive my refund very soon.
David
David ๋, 3๋ฐ ์ฌํ
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