더 SIS 카타 리조트

3000 BAHT of Transaction deposit was made during checking and I was confirmed that it is going to be fully refunded. I asked a confirmation paper to make sure I will be able to get the full refund but a female staff said there is no such thing although they can send me a confirmation email. Where is the email? It has been longer than 4 days since I checked out.

숙소도 깨끗하고 직원들도 친절하고 매우매우 만족스러웠습니다! 다만 풀뷰는 메인풀장이 아닌 조그마한 풀이 있는 뷰이니 참조하시고 메인풀을 보기위한 뷰는 씨뷰룸으로 하시면 볼수있습니다! 직원들도 친절하고 매우매우 만족스러운 숙박이였습니당

I liked would return if budget available. Not the most kid friendly though, I mean OK but not a family style hotel.

Everything about our stay at SIS was exceptional except for the very rude poolside barman. His manner was extremely aggressive and unpleasant, you weren’t allowed to ask for anything/ change your mind (in good time and when he’d made a mistake), we heard him complaining about many customers to other customers (and then about us) for no reason. It got to the point where we were afraid to order from him and would instead go elsewhere. It’s a shame as he

Fantastic breakfast buffet. Very friendly and attentive staff. Great location a very nice hotel

Great view from the main pool, staff were very friendly and accommodating. The breakfast buffet was very good.

Expedia states the hotel is adult only, this is definitely not the case. Overall really nice place, downsides are the costs and quality of the food and beverages severed. Really not worth paying for.

Nice property with a great pool and lovely breakfast selection. Our room was nice, however the walls were thin and we could hear everything next door or in the hallway; and the in room lighting was horrendous (dark and ineffective bathroom lighting with no light in either the toilet closet or separate shower).

The hardwares of this resort are good, but I'm very disappointed about its central support team. I wrote an email to this Resort around 2 weeks in advance, trying to make advance reservations for spa treatments and a romance dinner to celebrate my wedding anniversary. The Resort replied me and instructed me to make reservations at the front desk upon my arrival. However, I was told to walkin to the Spa Centre and make reservations at the front desk, and it ended with most of the schedule fully booked with only dinner time available for me where we had to gave up the romance dinner. I also realised from the Spa center that I could make on-line reservations for spa treatments 3 days in advance and enjoy 15% discount. I'm very disappointed about the unhelpful Staffs of this Resort.

The only thing I would suggest is more cleaners. I could be away from my room for 5 hours and have my clean light on to get back to my room which is still not cleaned