암 사무이 팰리스

Very clean hotel, breakfast was quite limited, I believe because it’s off season. Lamai is a very sleepy town

Lovely hotel in a great area. Had the delux pool access rooms which were really big and spotless, however it was a challenge entering/ leading the pool. A simple fix of an extra rung in the aces ladder would give this hotel a 10/10

We booked this hotel due to its location and proximity to beach, restaurants and bars etc and in both of these points the hotel didn’t disappoint. On arrival the staff were extremely welcoming and helpful and this continued throughout our stay. The two pool areas are beautifully maintained and very relaxing however the beach is 2 minutes walk away so it was a tough choice where to spend our day in the sun. We would highly recommend this hotel.

We have stayed at Am Samui Palace 4 times now. We love the location, and the staff are always so friendly and welcoming.

We stayed in Room 221 for one night (check-in on 11 Jan 2019). Most of the staff of the hotel are friendly, helpful and nice. However, when we had breakfast at the hotel restaurant at ground floor on 12 Jan morning around 7;15am, the female staff wearing yellow t-shirt came up to me with an angry face and shouted at me simply because we changed our table twice. Instead of asking anything wrong or uncomfortable with us when having breakfast, she just yelled at me loudly and was very rude. She did not bother to find out the reasons why we had to change table twice (changing for the first time because there was no fan and hot, and changing for the second time because of mosquitoes bites). She is a disgrace to the hotel and it should not be the way how hotel guests /tourists are treated.