라킨타 인 & 스위트 바이 윈덤 웨더포드 오클라호마

Poor customer service

The whole reason we went was for the kids to be able to swim. We let them swim the first night but when we got uo the next day the swimsuits smelled like mildew. When we called the front desk ti see if they could check the pool or clean the pool she was hateful and told us we could leave if we wanted to because nothing was wrong with the pool. Later that night the pool was closed and the next day it was clean. Just hateful and bad customer service. If she had said yes we will check it then we would have been understanding but she acted like we were stupid. The washer was broken, so we couldnt wvwn wash our swimsuits, and the kaundru room smelled like sewage. Will not be back

Kaitlynn, 2박 가족 여행, 2021년 7월 20일

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Bed was uncomfortable. The staff from 5pm was not very friendly. The pool was being closed at 10. We were down there with a big group of kids and adults. We were trying to get our things and exit the pool area when the worker shut off the lights. It was pitch black at that point and was quite dangerous with kids trying to navigate to the exit in the dark.

Lauren, 1박 가족 여행, 2021년 6월 19일

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Don't count on breakfast!

We were very disappointed in the breakfast that was served or maybe I should say the lack there of. We were there for 2 nights and on Saturday there was burritos with a slice of bacon inside them and you could make yourself a waffle but there were so many people there that one would have to wait quite awhile. There was water in bottles but they were room temperature not cold, no juice, a gallon of milk for cereal, some yogurt and a few cartons of chocolate milk. I don't understand why things are still being served in that manner since the regulations on COVID has been lifted. This morning when we went down for breakfast there was no batter for the waffles, the waffle machine was turned off, there were the same burritos as the day before and added was sandwiches made out of toast with a fried egg and bacon. No water anywhere, one carton of chocolate milk and again a gallon of milk for the cereal. It makes no sense to me that you can serve milk that way but yet the rest is still the same as when there was COVID restrictions. It was 8:00 on both days when we went down for breakfast. Not impressed at all.

Robert, 2박 가족 여행, 2021년 6월 18일

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Due to the slippery floors my dogs tore a tendon in her hind leg, leading to us putting her down. Very disheartening.....

1박 가족 여행, 2021년 6월 8일

Expedia 실제 이용 고객 후기

Elevator broke. But the hotel cleanliness was 1st rate. Would stay agian.

1박 가족 여행, 2021년 6월 8일

Travelocity 실제 이용 고객 후기

Due to Covid there is a lack of staff and the employees they do have work really hard. Late getting our room ready but room was excellent. Morning breakfast was excellent and the staff are doing a great job keeping their heads above water.

1박 로맨틱 여행, 2021년 6월 5일

Expedia 실제 이용 고객 후기

Room was nice. The bad was the elevator was not working and the continental breakfast was disappointing.

1박 가족 여행, 2021년 6월 2일

Orbitz 실제 이용 고객 후기

Over all stay was great ,the only thing the elevators were not working they have been down for some time but other than that experience was good

Mark, 친구와 1박 여행, 2021년 5월 29일

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Alexis at the front desk was very nice and friendly. Upon arrival, we were told the elevators had just broke and would have to take the stairs to our room on the third floor but it happens. While checking in and at various times walking past the front desk, heard Alexis helping many people, frantically running to check on newly clean rooms as the hotel was quickly filled up. Over all glad we stayed here. Hands down better

jonathan, 1박 가족 여행, 2021년 5월 29일

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Seems like a brand new building. Beautiful rooms. Very clean and friendly environment.

1박 여행, 2021년 4월 18일

Expedia 실제 이용 고객 후기