This had been the WORST Royalton I have been to. Staff was rude, made vulgar statements, did not bring things needed to my room, room service did not answer the phone, staff did not try to speak English, food at the score sports bar was horrible, menu items were not available. Not a pleasant experience, and would never come back. Male staff constantly made sexual remarks towards me making me feel extremely uncomfortable. Everything was done by exchanging WhatsApp numbers with staff. Instead of being able to call front desk, housekeeping, or room service. The upmost unprofessional concierge service I’ve ever encountered. 0/10 would not recommend. Swim out room with double bed was spacious and the only highlight of the trip.