Nobody was ever at the front desk when you needed something
My room stunk so bad I had to get glade wall plugs, no toilet paper, I asked for my room to be cleaned 2 times with fresh towels when I actually did see someone at the front desk NEVER HAPPENED .
Their breakfast was muffins or a bagel.
Horrible place to stay pictures DO NOT match the hotel.
Pool wasn't open
Ceiling was leaking water
I had to leave early couldn't even stay my full days I paid for
HORRIBLE
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 13์ผ
Property advertised continental breakfast. And the property did not have anything! No coffee. And it was dirty.
Jennifer
Jennifer ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 11์ผ
Not good.
Just noticed that there was old pee collecting around the bottom of the toilet. And it was obvious that the room wasnโt vacuumed. There was specks all over the carpet and a old dried up French fry. The pool wasnโt in working condition. The whole reason why I booked this room was for the pool. No coffee in the room. And none in the lobby as stated in the description. The breakfast was not worth paying the extra money for either.
Cynthia
Cynthia ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 11์ผ
Don
Don ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 10์ผ
The first room the bathroom door handle was broken. The second room. One lamp worked. The bathroom light didnโt work. We will not be returning.
Beverlee
Beverlee ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 8์ผ
Jason
Jason ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 7์ผ
KATRINA
KATRINA ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 7์ผ
Crystalyn
Crystalyn ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 7์ผ
Very Poor Condition
We arrived and had to wait for someone to assist us because they were on a break. When she finally got us checked in we headed to the room and the elevator spelled very strongly of marijuana, along with the entire 3rd floor, and the room we were given was still in the process of being cleaned. Once in the room the toilet didn't work, the phone didn't work to call the front desk so I had to go back down to the desk to get help. We were moved to another room and although the 4th floor smelled better the room was not in good shape. Most of the electronics were broken in some way and the bathtub was full of rust so we couldn't even take a shower. I was not happy with this stay at all and will never stay at this hotel again.
Amber
Amber ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 7์ผ
Avoid this Hotel!
Positive part is that the staff was friendly for the most part except when you had to manually open the door when the card didnโt work. The beds were comfortable and our grands had space to color. They should be at the front desk. However, that is not their fault since it seems that the poor management by the owners are putting one person at the front at a time. Breakfast was awful. It needs to say grab and go breakfast. The room was never serviced and we could tell that the vacuuming was not down before our arrival by the dead dried bug that was stuck in the carpet or the shower curtain that looked a little dingy. We stayed here years ago when it was Best Western Plus and newly opened which turned into a downhill hotel at the end, too. We thought under a different name it may be better. The grounds just didnโt need mowing, it needs landscaped redone. This hotel has a sign up to pardon their dust in the pool area. The price of $80 to $100 a night is too high. Treat this one like the Super 8 down the street...stay in it for 1 night if you are desperate and all hotels are packed between Shreveport and Minden. Close this hotel down and renovate it correctly.
Lynnetta
Lynnetta ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 7์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 6์ผ
Pictures are Deceptive
The picture on Hotels.com is not what the actual hotel looks like. The hotel is located in a very rough area of town. If I would have known this before, I would have not stayed here.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 6์ผ
ashley
ashley ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 5์ผ
Disappointed
Front desk employee was very nice and helpful. We moved from our first room bc the mold smell was so bad even the front desk employee agreed. Second room the top of the window sheet rock and plaster had an obvious leak and sheet rock and paint chips were all over the windowsill and air conditioner. Bathroom sink & toilet were dirty, no full sized bath towels. Front desk did come and clean the bathroom and the mess by the window. She was very nice and helpful. I know this isnโt a 4-5 star hotel but I feel like the basics of cleanliness and no mold arenโt too much to ask for $135 room.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 3์ผ
Not worth the money
We got a room with a fold out couch and 2 beds. The couch was broken, would not fold out properly. We told the front desk, and got a Sorry, we're full. There were no sheets, pillows or blanket for the couch. We asked and got 2 sheets and 2 pillow cases. No blanket or pillows. The room wasn't very clean, and the sheet rock around the windows was crumbling away. The pool and hot tub were closed. Luckily we were only there for one night. We won't be back.
Stacy
Stacy ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 3์ผ
xavier
xavier ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 2์ผ
Jenitia
Jenitia ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 1์ผ
Lila
Lila ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 30์ผ
Unexpected
We would like to request a full refund for this hotel. We were not able to stay in the room due to the black mold and other issues with the room. The room was not fit to be used or rented. Not what they say it is.
Brad
Brad ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 30์ผ
Victoria
Victoria ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 30์ผ
Decent stay for the price
Kisha
Kisha ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 29์ผ
The doors to the hotel were locked when we got there at 5pm, there was no one at the desk to help with check in. We had to wait 15min for someone to get there. Bathrooms were disgusting with hair on the wall of the shower.
Luciano
Luciano ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 29์ผ
Below average
Could be more cleanerโฆac barely worksโฆcrumbs on bedโฆtub has rust stains..only positive you are located around stores and restaurants..
Amber
Amber ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 28์ผ
Tommy
Tommy ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 27์ผ
The staff was rude when we checked in and when we tried to get sheets for the pull out couch. The mattress from the pullout was unusable, even though it was for the kids they couldnโt sleep on it because of the springs coming through. The coffee pot also had old coffee pod in it from whoever came before and no refills to make some. Overall the stay was okay, we were just lucky to already have a blowup mattress. The property and room were decently clean.