In the heart of Chester, Brookside invites you to unwind in style. Start your day with a delicious breakfast at Brook View Restaurant, then stroll through the garden or get some work done in one of the meeting rooms. With a library and helpful staff on hand, this charming hotel is perfect for relaxation.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Connecting rooms available
Bar
Laundry facilities
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Room service
Coffee shop/cafe
Business center
Meeting rooms
Terrace
Coffee/tea in a common area
Garden
Library
Computer station
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Television
Garden
Terrace
Daily housekeeping
The current price is ₩112,289
₩112,289
₩134,747 total
includes taxes & fees
Feb 23 - Feb 24
Room options
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Economy Double Room, Ensuite
Economy Double Room, Ensuite
Highlights
Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Egyptian cotton linens
Private bathroom
Sleeps 3
1 Double Bed
View all photos for Comfort Single Room, Ensuite
Comfort Single Room, Ensuite
Highlights
Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Egyptian cotton linens
Private bathroom
Sleeps 1
1 Twin Bed
View all photos for Lower Ground Floor Room
Lower Ground Floor Room
Highlights
Individually furnished
Individually decorated
Connecting rooms available
TV
Premium bedding
Egyptian cotton linens
Private bathroom
Hair dryer
Sleeps 2
1 Double Bed
View all photos for Double Room, Ensuite (Elegance)
Double Room, Ensuite (Elegance)
Highlights
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Egyptian cotton linens
Sleeps 3
1 Double Bed
View all photos for Standard Double Room, Ensuite
Standard Double Room, Ensuite
Highlights
Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Egyptian cotton linens
Private bathroom
Sleeps 3
1 Double Bed
View all photos for Family Room
Family Room
Highlights
Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Egyptian cotton linens
Private bathroom
Sleeps 4
1 Double Bed
View all photos for Attic Double/Twin
Attic Double/Twin
Highlights
Individually furnished
Individually decorated
Connecting rooms available
TV
Premium bedding
Egyptian cotton linens
Private bathroom
Hair dryer
Sleeps 2
1 Double Bed
View all photos for Family Room, Ensuite
Family Room, Ensuite
Highlights
Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Egyptian cotton linens
Private bathroom
Sleeps 3
1 Double Bed and 1 Twin Bed
View all photos for Standard Twin Room, Ensuite
Standard Twin Room, Ensuite
Highlights
Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Egyptian cotton linens
Private bathroom
Sleeps 3
2 Twin Beds
View all photos for Double Room (Four-poster bed)
Double Room (Four-poster bed)
Highlights
Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Egyptian cotton linens
Private bathroom
Sleeps 3
1 Double Bed
View all photos for Lower Ground Floor - Double Room
Brookside puts you just a 5-minute drive from Chester Zoo and Chester City Walls. Guests looking for a bite to eat can check out Brook View Restaurant, which serves breakfast and dinner. Other highlights at this Victorian hotel include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff.
Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in/out available
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
The front desk is open Monday - Friday (6:30 AM - 11 PM) and Saturday - Sunday (7:30 AM - midnight)
Front desk staffed during limited hours
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
English breakfast (surcharge) 7:30 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (late night)
Snack bar/deli
Traveling with children
Children's menu
What to do
Hiking/biking trails nearby
Working away
Business center
Meeting rooms
Computer station
Services
Front desk (limited hours)
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1900
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Victorian architecture
Accessibility
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Room amenities
Be entertained
DVD player
Television
Digital TV channels
Home comfort
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Brook View Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 11.50 per person
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Brookside Chester
Brookside Hotel Chester
Brookside Hotel
Brookside Hotel
Brookside Chester
Brookside Hotel Chester
Frequently asked questions
Does Brookside offer free cancellation for a full refund?
Yes, Brookside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Brookside?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Brookside?
Yes, there's free self parking.
What are the check-in and check-out times at Brookside?
Check-in start time: 2 PM; Check-in end time: 11 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Brookside and nearby?
Have fun during the warmer months with activities nearby such as hiking. Brookside also has a garden.
Are there restaurants at or near Brookside?
Yes, there's an onsite restaurant, Brook View Restaurant.
What's the area around Brookside like?
Brookside is a short 13-minute walk from Chester City Walls and 7 minutes' walk from University of Chester.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Brookside Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
Feb 9, 2025
Weekend stay
We had good stay , great location to town
Clean tidy friendly staff
Car park on site , room was warm and comfortable. Breakfast was great I’m gluten intolerant and no problem had gluten free sausages as well 😀
Steven
Steven, 1-night trip
2/10 Poor
Feb 15, 2025
Dump
Was a dump won’t be back
Adam
Adam, 1-night trip
8/10 Very good
Jan 27, 2025
Great location and comfy guesthouse
We were greeted by lovely staff upon arrival. The place is a bit dated but nice and warm and clean. The room was a good size but there were a few cob webs hanging from the ceiling. Other than that a really pleasant stay. A 10/15 min flat walk in to the City walls. We got an uber taxi back later in the evening which cost £4.30. Would stay here again
Mark
Mark, 1-night trip
8/10 Very good
Nov 22, 2024
Good service
Overnight stay, clean & comfortable.
Alan
Alan, 1-night trip
10/10 Exceptional
Jul 17, 2024
Nice spotless room comfortable beds very friendly and helpful staff fantastic food we will definitely be visiting again
Rebecca
Rebecca, 1-night trip
8/10 Very good
Oct 31, 2024
Very friendly convenient hotel
Super friendly family run hotel, with parking and a 20 minute walk into centre. It is dated, but good breakfast buffet / cooked options . The light bite menu was good value, but i found the curry too salty and not such good value.
Ruth
Ruth, 2-night trip
10/10 Exceptional
Oct 9, 2024
Two day trip
Very pleasant experience .clean, comfortable and helpful staff
Pamela
Pamela, 2-night trip
8/10 Very good
Sep 1, 2024
needs updating but the staff are excellent and the breakfast
was really good
RICHARD
RICHARD, 2-night trip
8/10 Very good
Dec 7, 2024
Comfortable, but needs an update
This hotel is in a good location not too far from the city centre, the hotel is a bit dated but the rooms are spacious and comfortable. The bathroom we had was again spacious but needs some modernisation along with other parts of the hotel. The staff are friendly and helpful and the bar and restaurant area are nice, we didn't have a meal other than breakfast which was nice and the choice is reasonable. We only stayed one night and bed was comfortable enough for that.
M
M, 1-night trip
8/10 Very good
Oct 12, 2024
Nice little hotel. Parking can be a challenge if the car park is full. The downstairs bar is very nice and comfortable. Thecsatff are very fruendly and helpful
Edward
Edward, 2-night trip
8/10 Very good
Jun 16, 2024
Single traveller perfect for my requirements.
Doesn’t have any great pretensions but why should it.
Very friendly and helpful staff.
Will return.
Samuel
Samuel, 1-night trip
10/10 Exceptional
Oct 30, 2023
Great location, friendly welcome and clean, comfortable room.
Barry
Barry, 1-night trip
10/10 Exceptional
Nov 19, 2023
Staff were very friendly and it was lovely and quiet had an ideal stay
BENJAMIN
BENJAMIN, 3-night trip
10/10 Exceptional
Jul 17, 2023
Wonderful small family owned hotel
Carolyne
Carolyne, 1-night trip
6/10 Good
Sep 25, 2024
This is an old hotel with character and creaky floors . My room was clean and compact . The bathroom tiny . Comfy bed . The breakfast was excellent . The staff was very friendly . The walk in to town was 15-20 minutes . Wifi perfect . TV did not work . Good for a short stay in lovely Chester .
john
john, 1-night trip
6/10 Good
Jun 29, 2024
It was perfect only fault was the water was cold
Jessica
Jessica, 1-night trip
10/10 Exceptional
Mar 24, 2024
Lovely Reception, Housekeeping and Restaurant team. Comfortable unpretentious hotel without that corporate blandness.
Great breakfast and WIFI.
ian
ian, 1-night trip
10/10 Exceptional
Sep 18, 2023
Good breakfast, friendly staff.Good dining, well cooked.
david
david, 4-night trip
10/10 Exceptional
Feb 24, 2024
nice stay for 1 evening. Had evening meal which was delicious
Nikolaos
Nikolaos, 1-night trip
10/10 Exceptional
Dec 9, 2023
The staff were amazing
Christine
Christine, 1-night trip
10/10 Exceptional
Sep 7, 2023
Friendly establishment good food cold drinks in nice outdoor courtyard wonderfull indoor reading area.
Greg
Greg, 1-night trip
10/10 Exceptional
Jun 23, 2024
I loved this Hotel. Very welcoming and friendly.
I particularly liked the fact that the breakfast was freshly made to order and piping hot, no lukewarm buffet. Good evening meal options also. Within a mile to Chester town to walk or staff will call you a taxi. Will definitely return
Carole
Carole, 2-night trip
8/10 Very good
Mar 24, 2024
Nice property, room clean but small. Comfortable lounge area
Melanie
Melanie, 1-night trip
10/10 Exceptional
Mar 24, 2024
Friendly and courteous staff. Clean and well equipped.
Andrew
Andrew, 1-night trip
10/10 Exceptional
Dec 3, 2023
Will be returning next year for our annual Xmas shopping trip to Chester