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The Shells Resort & Spa Phu Quoc

5.0 star property
Phu Quoc beachfront resort with spa and outdoor pool

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Luxury Villa, Poolside | 1 bedroom, minibar, in-room safe, individually decorated
Premium Room, Ocean View | Living area
Lobby
Family Room, 2 Bedrooms, Ocean View | Living area
Family Room, 2 Bedrooms, Ocean View | View from room
Escape to The Shells Resort & Spa Phu Quoc, where beachfront bliss meets luxury. Treat yourself to a rejuvenating spa treatment or simply relax by the outdoor pool with sun loungers and umbrellas. Free in-room WiFi, car rentals on site, and helpful staff make this resort an ideal getaway.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Non-smoking
  • Spa
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Room service

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Separate bathtub and shower
  • Garden
  • Terrace
The current price is ₩119,718
₩140,804 total
includes taxes & fees
Jul 5 - Jul 6

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Luxury Villa, Poolside

Luxury Villa, Poolside | 1 bedroom, minibar, in-room safe, individually decorated

Luxury Villa, Poolside

Highlights

Balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 80 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Suite, Ocean View

Luxury Suite, Ocean View | View from room

Luxury Suite, Ocean View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Sofa bed
  • 123 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Ocean View

Premium Room, Ocean View | Living area

Premium Room, Ocean View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, Ocean View

Family Room, 2 Bedrooms, Ocean View | View from room

Family Room, 2 Bedrooms, Ocean View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 135 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Villa, Garden View

View from room

Luxury Villa, Garden View

Highlights

Balcony or patio
Yard
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • 80 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Deluxe Room with Ocean View

1 bedroom, minibar, in-room safe, individually decorated

Premium Deluxe Room with Ocean View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Spa Inclusive Luxury Villa Garden

1 bedroom, minibar, in-room safe, individually decorated

Spa Inclusive Luxury Villa Garden

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Suite Ocean View

Interior

Luxury Suite Ocean View

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Villa with Garden View

1 bedroom, minibar, in-room safe, individually decorated

Luxury Villa with Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite with Ocean View

Interior

Family Suite with Ocean View

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Villa With Poolside

1 bedroom, minibar, in-room safe, individually decorated

Luxury Villa With Poolside

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

On the beach, white sand

Seashells Hotel and Spa Phu Quoc

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 540 reviews
The price is ₩97,979
₩116,058 total
includes taxes & fees
Jul 8 - Jul 9
Seashells Hotel and Spa Phu Quoc
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About the neighborhood

Map
Ganh Gio Beach, Duong Dong Town, Phu Quoc, Kien Giang

What's nearby

  • Phu Quoc Night Market - 7 min drive - 4.2 km
  • San Van Dong Duong Dong Stadium - 7 min drive - 4.6 km
  • Ong Lang Beach - 11 min drive - 6.8 km
  • Dinh Cau - 11 min drive - 4.6 km
  • Vinpearl Safari - 39 min drive - 25.0 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 31 min drive
  • Free airport shuttle

Restaurants

  • ‪Bún Quậy Kiến Xây - ‬8 min drive
  • ‪Dong Tom Hum Lobster Cave - ‬8 min drive
  • ‪Eat Pray Love - ‬6 min drive
  • ‪Tin Tin Restaurant - ‬6 min drive
  • ‪Legend Revived - ‬7 min drive

About this property

The Shells Resort & Spa Phu Quoc

The Shells Resort & Spa Phu Quoc offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute drive of Phu Quoc Night Market. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and aromatherapy. Offering a beachfront location, FLOW Restaurant serves breakfast, lunch, and dinner. Other highlights at this luxurious resort include a free airport shuttle, a steam room, and a terrace. Fellow travelers say great things about the helpful staff.

Languages

English, Vietnamese

More about this property

VISIBILITY

At a glance

Hotel size

    • 134 units
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Onsite parking limited

Transfers

    • Free airport shuttle from 8:00 AM to 6:00 PM*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • On a private beach
  • Kayaking

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
ROOM

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

FLOW Restaurant - This beachfront restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15 for adults and USD 11 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 38.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.

Also known as

Shell Phu Quoc
Shell Resort Phu Quoc
Shells Resort Phu Quoc
Shells Resort
Shells Phu Quoc
The Shells Resort & Spa Phu Quoc Island, Vietnam
The Shells Resort Spa
The Shell Resort Spa
The Shells Resort Spa Phu Quoc
The Shells & Phu Quoc Phu Quoc
The Shells Resort Spa Phu Quoc
The Shells Resort & Spa Phu Quoc Resort
The Shells Resort & Spa Phu Quoc Phu Quoc
The Shells Resort & Spa Phu Quoc Resort Phu Quoc
HELP_OUTLINE

Frequently asked questions

Does The Shells Resort & Spa Phu Quoc offer free cancellation for a full refund?

Yes, The Shells Resort & Spa Phu Quoc does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Shells Resort & Spa Phu Quoc?

Yes, there's an outdoor pool.

Are pets allowed at The Shells Resort & Spa Phu Quoc?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Shells Resort & Spa Phu Quoc?

Yes, there's free self and valet parking. Parking spots may be limited.

Is airport shuttle service offered by The Shells Resort & Spa Phu Quoc?

Yes, a free airport shuttle is available from 8:00 AM to 6:00 PM on request.

What are the check-in and check-out times at The Shells Resort & Spa Phu Quoc?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at The Shells Resort & Spa Phu Quoc?

No, this resort doesn't have a casino, but Corona Casino (21-min drive) is nearby.

What is there to do at The Shells Resort & Spa Phu Quoc and nearby?

Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Shells Resort & Spa Phu Quoc also has a private beach and a steam room, as well as a garden.

Are there restaurants at or near The Shells Resort & Spa Phu Quoc?

Yes, FLOW Restaurant offers beachfront dining and garden views.

Does The Shells Resort & Spa Phu Quoc have any outdoor private spaces?

Yes, every room features a balcony or patio.

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The Shells Resort & Spa Phu Quoc Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Beach
Food
View
Bar
Location
Flights
Spa
Biking

What guests liked

  • The private beach was very nice to swim or kayak in and was conveniently located near the pool. (9 reviews)
  • Breakfast offered many options and was good, with some guests even mentioning it was delicious. (4 reviews)
  • The pool was large, nice to use, and had swim-up bars, with private beach access nearby. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Very nice

Beautiful location, fabulous breakfast . Room floors had a lot of live and dead bugs and hair . No lock for sliding glass doors but being on the second floor it was probably safe.
Lex E, 2-night trip

8/10 Very good

The hotel was beautiful and in a wonderful location. It was very quiet. We stayed in one of the rooms by the beach and the view was spectacular, especially of the sunsets each day. Service was a bit slow in the restaurant but breakfast was self serve and well stocked. Would highly recommend this hotel
Ashleigh, 7-night trip

8/10 Very good

It was really nice to have a swimming pool and beach right in front of me, and the coffee at breakfast was really delicious. Please tell me the name of the coffee. The room we stayed in was a little old, but the other rooms seemed to be remodeling in sequence. If I go again, I will stay again.
JONGHEE, 3-night trip

8/10 Very good

It s a very nice hotel; however, it is getting a bit old. The rooms are extra comfortable and it is very quiet. We were at the hotel not the villas. The view is spectacular specially to watch the sunsets. The cleanliness could be improved and the towels provided could be less harsh. The set up is also very nice except for the beach; it is very small and you can’t take a walk. The food is good but can be improved. All the staff were very nice. I still recommend that place. We slept like babies!
Danielle, 7-night trip

2/10 Poor

Not a five star hotel or resort. Grounds and villas need maintenance. Room was not up to standard of cleanliness for 5 star and price. Grout was black/moldy/exposed. Poor nighttime lighting. Hard accessibility to local scene. Limited staff.
Yen-nhi Michelle, 2-night trip

10/10 Exceptional

This place is very peaceful and relaxing. Spacious rooms and very friendly staff.
Sonata, 4-night trip

10/10 Exceptional

Nice hotel and a very pleasant stay. Overall great customer services. Staff are very nice and accommodating. Also good location with a private beach.
Jennifer, 4-night trip

8/10 Very good

Great place to stay for relaxation if yoh cab overlook the imperfections as it needs a comestics
Johnny Chinh, 4-night trip

6/10 Good

The property is dated and need much renovation.
Dat, 3-night trip

8/10 Very good

The transportations and the friendly staffs.
bunvath, 3-night trip

10/10 Exceptional

Loved our stay, minus the food.
jenny, 3-night trip

10/10 Exceptional

The property was well maintained even though tourism is still a bit down from covid. The views of the water and sunsets are beautiful and the pool and lounge area were clean and modern.
Matthew, 2-night trip

10/10 Exceptional

The staff were incredibly friendly and polite, which certainly made the experience at The Shells more enjoyable. The food and the bar had very good and tasty options. Stayed for two nights, and didn’t feel the need to go anywhere outside the property. It definitely met our high expectations.
Truc, 2-night trip

10/10 Exceptional

Like
Sa Canh, 2-night trip

8/10 Very good

During my vacation with my wife, everything there were good. I satisfied with their kindness and convinience in many things.
YOUNGJE, 3-night trip

10/10 Exceptional

Good
Feng Ru, 1-night trip

6/10 Good

Ocean View Room had an amazing view! The room was nice. Only complaint was service. Housekeeping did not leave us with clean towels, had to always request. Called to have toilet leak fix numerous times before someone came out. Service was extremely slow and lacking. Also lacking was the selection of restaurants on site, there was only 1 restaurant and 1 lounge on the property. Activities offered were lacking as well. The hotel is not conveniently located near shops and restaurants so having to call taxi/Grab costed a lot every day. The hotel does not seem to be upkept and seem old and not very modern compared to other hotels and was told this was one of the first hotel built on the island.
Nhi, 3-night trip

10/10 Exceptional

Well done!!! The vila I book is very clean. The property is quiet and calm as much as I expected. All staffs are very nice. I would like to recommend this property.

8/10 Very good

Services from staff

10/10 Exceptional

The view from this property is stunning. The pool is huge and faces the beach. We rented a bike at the property itself for a decent amount. They also provide cabs at the same fare as Grab taxis. However this is a resort and hence is only for those who like a little peace and quiet. Food could be priced a little lower.
Sravan, 3-night trip

6/10 Good

The staff are very nice and helpful. Breakfasts are delicious. The room we booked 4 nights with private pool, and last only for 2 nights. Then, they moved us to another room which was different. In the end, they tried to fix things but it’s not same.
Phuong, 4-night trip

6/10 Good

The property was not as advertised. This could have been due to it being off peak season. Our room phone was broken so we couldn’t order room service as was our tv. The garden maintenance around our villa was poor. There is no sand at the beach. There is only one restaurant. Food was ok. The breakfast variety was ok also. Please note that this villa is far from anywhere. Took us 30 mins to get to grand world and casino and restaurants were also far. There was zero entertainment. They played music at the pool twice during our stay. Overall I wouldn’t stay here again.
Sandra, 6-night trip

4/10 Fair

The best thing about this resort was it's staff. The resort itself was advertised as a 4 to 5 Star resort. given my extensive travel I would rate this resort in its current condition with consideration of the staff only a one star. place is run down outdated room decor in dire need on a complete refurbishing. You can not make something old, dirty damaged unkept any different except when taking photos from a distance that will not show up the problems as they have done in their presentation. The management spoke to us before we left and asked us for some feedback and we gave them the exact same response as above. We respectfully told them that unless things change dramatically we could not see ourselves returning even though the location is great.
Theodore, 7-night trip

8/10 Very good

My friends and I love the places; however I won’t rate this one 5 stars because the bathroom is not clean. House keeping needs to learn how to remove stains and mildew.
3-night trip

8/10 Very good

The Shells has really lovely staff and a 24/7 buggy service to get around the resort (from pools to room or restaurants/reception). However, the resort rooms lack cleanliness as the once beautiful white tiles have a yellow tinge to it. I sympathise with the choice of white as Phu Quoc can get very hot and white is less likely to retain the heat. I trust that they are clean, however, upon first glance, feel a little put off. The rooms are spacious and the pool is nice to use. 2/3 of the pools were under maintenance and I believe that they will reopen at the end of 2024. The shells is a decent stay, however I don’t believe it is still the 5 star resort it once was.
Sarah, 4-night trip