It was very quiet, pristine, and clean. Additionally, all the staff responded very promptly.
sumin
sumin ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 26์ผ
Myra
Myra ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 22์ผ
Natalia
Natalia ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 22์ผ
joaquin
joaquin ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 21์ผ
Amazing time with my kids!
Ann Marie
Ann Marie ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 18์ผ
Birthday Family Weekend
Check in was quick and easy. All questions answered from receptionist.
Stay was for two nights.
Got lost to our room, maintenance worker who helped us was very friendly. Parking availability is SMALL. Dont try to leave after 3 pm or you will not find parking again.
Front desk staff sent my son a birthday card and birthday cake! Made my son feel special. Appreciated the gesture, front desk team went above and beyond for our stay.
Room was clean. Mini fridge in room didnt work good. Took hoursss for it to cool.
No service at pool locations. Had to hunt a worker down for ordering drinks. No towel service attendant. Towels were almost always gone. The water slide attendant was great! I believe Jesse was his name.
Overall stay was good. Would go back again.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 18์ผ
Great for a family
We were able to check in right at 4 pm on a Friday afternoon. They were just wrapping up an ice cream cart at the lobby but had a table of complimentary desserts. They gave my daughter a goodie bag with a coloring book, colored pencils, juice box and little bag of goldfish. They situated us across from the lazy river so that was very convenient. Room itself had very good ac and the beds were comfortable. It was quite loud with a family next door. The lazy river was a bit murky and crowded but overall my daughter had a blast. Would stay here again.
Kristine
Kristine ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 16์ผ
Great vacation stay! People are friendly and great service. But when we in room find small flies in the bath tub and some bugs near sink. Self has dust. But I still enjoy the stay! I will back to this hotel for my next vacation.
Chelsea
Chelsea ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 12์ผ
Do not recommend.
Honestly went into the weekend so excited to spend our time there and was so disappointed with the level of incompetence. The room was old, security didnโt care to tend any complaints as our neighbor was out smoking weed and had loud music on until 2am. The food was subpar and they brought me my salad at BluEmber without half the ingredients and the manager came and apologized and immediately dealt with it and got it straightened out but it was just a very annoying experience. I spent close to $2000 in two days and am very disappointed. The pools were full capacity, people were vaping, no room to move, loud inconsiderate people, stealing towels and seats, etc. Definitely did not enjoy the experience. We travel a lot and understand the differences in levels of hotels but this was just flat out false advertising. Do not recommend.
David
David ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 9์ผ
Faraj
Faraj ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 6์ผ
Jose
Jose ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 5์ผ
Isaac A
Isaac A ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 5์ผ
Alejandra
Alejandra ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 4์ผ
It was ok
The hotel itself is nice but we had to call 3 times to ask for a pack n play for our room for our daughter and had to finally go to the front desk for water after calling several times for waters..: weโre in a desert, itโs a basic necessity. Everything is vastly overpriced. The food, the rooms etc
maria
maria ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 3์ผ
Maribel
Maribel ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 3์ผ
Definitely stay there again, excellent hotel.
The hotel was great and the services are great. The only downer was the shower in the room. Itโs a little bit dated and could do with an uplift.
Star for extra extra friendly and make sure that you have everything you need. Very family friendly.
James
James ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 1์ผ
Overpriced for what it was
Decided to splurge so that the kids could have a waterpark-like experience. Paid $670 + for a 2 night stay (not including poolside food which was $$$) The resort fee is extremely high ($45/day) as is the self parking fee ($25/day). The customer service was good but overall, we expected a better experience given what we paid.
No microwave in hotel room and no vending machines on siteโthey really want you to only purchase food/beverage in their restaurants which is very overpriced and with a 18% gratuity automatically added. Room was attractive but our bathroom door did not close. The shower curtain smelled of mildew. Saw signs of general uncleanliness across the propertyโe.g., discarded trash in conspicuous areas that sat for days. Areas around the pool and slides with old standing water/algae and big clumps of hair. Our family agreed that while it was a fun experience, it was not worth what we paid.
The property is beautiful. I will say that.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 31์ผ
Great experience
This was our second time staying there. .This time we stayed for two nights. service was excellent. We had an issue with tv Application. We called the front disk within two minutes someone came in and showed us how to use the app. They have room service daily. The staff were very friendly at the pool and all around the resort. Our room didn't had microwave but i think you have to request ahead of the time.
Abdul
Abdul ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 30์ผ
The spa was closed
Enoc
Enoc ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 29์ผ
Yugo
Yugo ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 28์ผ
5 star resort
It was amazing resort
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 28์ผ
Fun, but inconvenienced
Fun, but had some inconveniences. I was told we would have a microwave in our room after requesting it days earlier. There was no microwave in our room and when I asked the front desk they said it was first come first serve and they were out. We paid for parking each night yet had to park outside of our designated parking area quite a way from our room due to the overcrowd. We were told kids under 10 eat free with purchase of adult meal but only received a discount on the kids meal with purchase of adult meal.
Ria
Ria ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 27์ผ
Katelyn
Katelyn ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 27์ผ
Erika
Erika ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 25์ผ
Hide your shopping bags!!!
Cleaning service took a shopping bag with recently purchased dress shoes from my room. Itโs been over a month and their security team has taken the incident report three times with no resolution.