We got a room with two beds and a pullout couch, and the pullout couch didn’t have sheets already on it, we asked the front desk and was told we had to come down and get it, which was fine, but they gave us the bare minimum and said there were no pillows. My niece and nephew were sleeping on the pullout couch and they were cold, and there were no extra blankets. We also asked for extra towels for the bathroom (only two were provided), but were told there were none available until tomorrow.
The following day when we were ready to take shower, with only two towels for a room of six occupancy. Went down to the front desk and asked if we could have more towels and was told that House Keeping would bring some. They didn’t bring any towels for about 30 minutes, I finally went down to the front desk and said there’s four kids cold and naked and house keeping hasn’t brought the towels, thankfully the nice girl at the front desk got us some.