6/10 - 좋아요
2023년 1월 23일
Excellent roon, but awful food and cleanliness.
Wondeful room interior, ocean view and bed/room size ever.
But cleanliness and in-room amenities was worst relative to the price we paid (Over $1350 per night). Every morning, throats hurted as the room seemed to have too much dusts, and there were no water pot and kitchen utensils.
Out of all things, its restaurants in this 5-star hotel was the worst ever. Worse than any other low-cost dining outside the hotel.
Ikena, the breakfast buffet, had great serving staffs and ocean view, but food was awful. Diversity was very lacking, and taste was bad too. It only had several types of breads, one pancake, salads, meats(bacom and sausage only), milks, yogurts, fruits and one single omelette stand with a staff. Fruit juices, omelette, fruits were decent but anything else did not deserve to be in a 5-star hotel and $50/person price.
Humuhumunukunukuapua, had a nice air and interesting interior as if we were eating on a hut on a sea, but food was just like any other TGIF or Outback's microwave warmed foods. If a 5-star hotel offers this quality of foods, it deserves to be evaluated as "AWFUL" or "WORST".
Even local people say its restaurant is awful, and they guess the reason as Grand Wailea's policy to rotate chefs every 3 months. (If it is true or not)
As a guest wishing Grand Wailea keeps its great strength and thrives throughout the next generation, I really hope Grand Wailea matches its quality to price!!!!
SANGSOO
SANGSOO 님, 4박 가족 여행
Hotels.com 실제 이용 고객 후기
