I stayed here for a week.and had a good time for sleeping , simple breakfast and a bottle of wine late at night.
but, the last day of my stay there was a little problem about baggage paper after check-out.
I was leaving at 21:00 so I kept my baggage in the corner room on RC floor with the help of a staff at the desk.
and I asked for baggage paper just in case.
she, however, said "Don't worry about that, We don't have such a paper"
I wasn't sure of that. Nevertheless I couldn't help but say "I'll trust you" because of the attitude sure of herself.
When I came back to the hotel around 16:00,
I was asked for the baggage paper at the hotel reception desk from another hotel staff.
That's exactly what I said in that morning!!!
I explained the situation to another changed staff.
Needless to say in her positon, She needed to make sure there was no mistake about keeping the baggage of client safely.
I deeply understood her.but, couldn't make out the way it worked.
she asked me to turn out the baggages were mine.
I was so embarrased about the conseqeunce due to the abscence of the communication between the staffs.
I suppose the manual about baggage keeping service is needed in this hotel.
This long story left me something to be desired,
but In general the rest of hotel service was so nice and easy.
Everytime we came back, room was neatly taken care of.
Especially morning bar service was warmly helpful and made me feel comfortable & refreshed in a strange city. Merci