We were due to stay for 1 night Christmas shopping trip @ Street. Arrived early evening to be told "we tried to contact you sir , the hotel is closed to the public". The hotel was being used to house asylum seekers? We had to travel back up the M5 to another hotel. Also missed dinner at a local pub that we had booked. I appreciate these people need somewhere but H.I did not advise us at all until we arrived????? Will never book with them again!!!
Steve
1๋ฐ ์ฌํ
8/10
Hotel very busy due to Carnival but check in was efficient and friendly. We had to park in pub csrpark and register on their system to avoid a fine but had no issues doing so. Room was a reasonable size with all the amenities we needed. Bathroom quite stylish with spacious shower and nice tiles. Only omission was a heated towel rail. We had to pick a slot for breakfast due to it being so busy. Breakfast was the weak link with limited choice. Coffee was un- drinkable - latte was weak and watery, flat white bitter and watery. Hot chocolate was much better. Staff work hard.
Sarah
1๋ฐ ์ฌํ
10/10
Perfect stay, Wi-Fi could be a bit better and TV lost the single every so often. The room was very clean and well designed
Duncan
2๋ฐ ์ฌํ
10/10
Amanda
1๋ฐ ์ฌํ
8/10
Richard
1๋ฐ ์ฌํ
10/10
Very friendly staff. Nicely decorated throughout. Highly recommend.
Chris
10/10
Clean, spacious, friendly
Maureen
8/10
Simon
1๋ฐ ์ฌํ
6/10
Alan
1๋ฐ ์ฌํ
10/10
Very impressed with the size of our room and the bed was very comfortable. Everything was very clean with excellent
facilities.
Peter
3๋ฐ ์ฌํ
10/10
Hayley
1๋ฐ ์ฌํ
10/10
Lovely very clean modern hotel would definitely stay there again ๐
Joanne
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Corrina
1๋ฐ ์ฌํ
10/10
Elizabeth
1๋ฐ ์ฌํ
8/10
Preferred the older format Holiday Exp Inn room as it has more space for clothes and luggage.
Terry
2๋ฐ ์ฌํ
10/10
Lovely welcome
Lovely room
Clean fresh and a fabulous bed
Henry
1๋ฐ ์ฌํ
8/10
Checking in was welcoming, room was set up for us as we had two children under 2 and checked in before midnight, bed was very comfortable had a great sleep even if it was for only 5 hours or so, bathroom had everything we needed, breakfast not the best breakfast I've had lately, small plates, no fried eggs, no mushrooms, no black pudding, scrambled egg and sausages didnt taste or feel nice eating ๐ must be why breakfast is free so I can't complain too much.
Craig
1๋ฐ ์ฌํ
10/10
Georgie
1๋ฐ ์ฌํ
8/10
The stay was good the bed was comfortable the room was clean,my only complaint was not enough choice for breakfast
Susan
2๋ฐ ์ฌํ
10/10
All very good but car park too small for size of hotel
Michael
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Mark
1๋ฐ ์ฌํ
8/10
Ok for price breakfast a lottery ran out of things