Room smelled of damp/mould, had to cancel our stay soon after arrival. Feel we may have become unwell if we had stayed.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 9์ 1์ผ
Informed of pool closure after booking ๐
I have stayed at this hotel previously and rebooked as my children enjoy using the pool.
After placing my booking I received a message from the hotel via hotels.com to state that the pool was closed for a maximum of two weeks from 18 August. I responded to state that it was unfair to inform a customer of this after booking and have not heard anything since. I raised it during check in and the receptionist said that hotels.com needed to resolve the issue as it was booked through them. The sign on reception and the information sheet handed to us on check in stated that the pool would reopen on Monday 1 September at the latest, however the receptionist said that it wasnโt opening until Tuesday 2 September. I would have booked alternative accommodation if this information has been provided prior to booking.
Very disappointing end to the school holidays for my family.
Other than the above, the room was ok and the breakfast good value. The parking was free.
Joanne
Joanne ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 8์ 29์ผ
Booked hotel especially for pool but was informed on arrival that the pool is closed for maintenance.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 28์ผ
Maisie
Maisie ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 27์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 22์ผ
Raymond
Raymond ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 22์ผ
Holiday Inn Swindon
Great value for money and dog friendly which was great for a stopover . Room comfortable and friendly staff. 12 o clock check out really helpful.
Breakfast was superb and great value with kids eating free and reduced price for prior booking. We didn't use the pool but it looked fine. Lovely huge park over the road but not easy to get to on foot due to busy roads and no real footpaths First time using HI but will be stopping with them again
David
David ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 22์ผ
Allen
Allen ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 17์ผ
Good overall
Rooms good, clean, enough space, nice basic pool, breakfast good, bar area nice, quiet when in rooms
Sofa bed extremely uncomfortable (very thin mattress - could feel springs/bars) so sadly did not sleep well at all. Main bed not as comfortable as other hotels weโve been too but ok.
Louise
Louise ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 15์ผ
Laura
Laura ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 15์ผ
Mark
Mark ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 6์ผ
Harsula
Harsula ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 4์ผ
Staffs are friendly. Swimming pool is definitely adding fun for the whole trip. Dinner and breakfast are excellent in terms of flavour and the portions. Room is newly renovated. It is clean and comfy. The only thing that concerned is the shower kind of weak in my room but it doesnโt matter a lot. Our family enjoy the trip in this hotel.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 2์ผ
Nice, warm welcome
The room was nice. The linen was good crisp white linen which gave me a clean feeling. Enjoyed the shower which was hot and the fragrant toiletries, and also the slippers/dressing gown nice tough. But the coffee machine couldโve been easier to use.
Sharon
Sharon ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 2์ผ
Polite, friendly, helpful hotel staff.
The staff are amazing, it was our 2nd stay and we cannot thank you enough: polite and friendly but also hard working-you are appreciated.
On arrival I said weโd stayed a couple of weeks previously and had a great stay & written a good review, we were immediately thanked and given a voucher for a couple of free drinks! We hadnโt expected that and certainly were not fishing to get anything, weโd genuinely had a fantastic stay. We were told that people donโt complain when thereโs something wrong they just leave & write a bad review-that way no action to remedy the fault can be taken.
We really did have a minor problem this time, we told the front desk and immediate action was taken so that within half an hour the fault was rectified: thank you again.
ALL the staff are incredible, cleaners in the corridors, receptionists, bar & restaurant workers and the chef who visited everyone each morning to see that they have everything they need and that the standard is good.
Hotel facilities are great, air con was welcomed after a hot day working, pool & gym, restaurant and bar & quiet areas to sit. We are impressed.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 27์ผ
Could do with some renovations
The hotel is looking a bit run down. There was some pealing paint, the end of a matters was stained and the outside appeared dirty at the back of the hotel.
Julie
Julie ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 16์ผ
Great
Helpful staff, lovely pool, comfortable and clean room.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 15์ผ
Very organised and welcome staff with care and joy. The venue was very clean and well decorated.
Eduardo
Eduardo ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 13์ผ
Great food, staff and pool!
Wonderful hotel. We were visiting from North Yorkshire for a friends wedding. The room was clean and the air conditioning was a god send! My daughter loved the swimming pool and the staff were very friendly and she loved chatting to them. The restaurant was good, slight delay in my daughterโs food, but they whipped it out fast once Iโd asked where it was! The play corner was also very much enjoyed (some pieces missing from the toys but still enjoyed by her!) and breakfast was very nice. It was amazing that she was able to eat free whilst staying there too. Would 100% come back when visiting our friends again.
Jennifer
Jennifer ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 12์ผ
Hotel fine. Restaurant service very poor.
The hotel was fine. Room was a great temperature considering it was a very hot day. Bed was comfortable. Gym was compact but good. Pool was good. The sauna was good, albeit located inside the changing rooms which disappointed my wife as she wanted us to go in together.
The breakfast was ok. The "Juice" was watered down so it was almost like an apple had been waved at some water and they'd called it cloudy apple juice.
We went to the restaurant for dinner and were down a table very quickly then preceded to wait for 20 minutes for someone to take our order. It wasn't that busy, I'd estimate two thirds of the tables were empty. The problem was that there was only one pad for taking orders. But there were two members of staff and both were bringing drinks to tables when it would have been far more efficient to have one taking orders. As it was, we left and went to a local pub in walking distance.
As a hotel, for the price I can't fault it. But the restaurant is poor and the spa facilities should be made more clear.
Matthew
Matthew ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 6์ผ
Enjoyable stay
Looking for a stay in air conditioned room during hot weather not far from. Perfect location 1 HR away from home. Lovely a/c room slept well. Also included dinner and breakfast for a little extra.
Clare
Clare ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 5์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 28์ผ
Hotel generally very clean. Room was vlean and comfortable. Good breakfast provided. Only criticism is the outside seating area needs cleaning and smartening up.
Karen
Karen ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 21์ผ
Extremely disappointing stay.
Air conditioning broken (had a maintenance sign flashing), no fans, too hot to sleep. Also I booked on the fact that it had a pool and spa, but it was closed for swimming lessons the entire window I had available during my stay, without forewarning. I stay in a lot of Holiday Inns but this is by some distance the worst I've ever stayed in.