The deposit system of this hotel is different with Korea's one.
We paid the deposit, using a credit card.
At that time, the Master Card inform me that there is a transaction at Shangri-La surabaya as much as deposit.
So, I think it would be cancel when I check out.
However, it was not canceled.
They insisted there was no any transaction, the deposit does not mean pay the amount but just block the amount.
But the Master Card inform me that I paid it.
So, the front said it will not be indicated on monthly bill.
Anyway, I will wait the bill for December.
The Shangri-La should explain me about this system.
Then, I would pay the deposit by CASH.