아탈라 상젤리제

Room was old, small and tired. here was a mouse in the lounge area and the drinks were incredibly expensive. I wouldn’t stay again but the location was good.

We have been going to this hotel every year for almost 7 years. We will never go back. Terrible start to finish. We got there and no one was there to greet us. We finally get in and we say we have bags and they wheel out a bag rack that does not fit on the incredibly small elevators. They don’t help us by taking the bags to the room. I have to do it. They tell us the wrong room number after I hump all the bags to the room and the key doesn’t work. This all happens on the first night when we check in. From then on, everything is a complete shambles. We ask to have the room cleaned, the cleaning staff have left for the day. We ask to have a wake up call, they forget to call us. Basically, it was one disappointment after another.

Great Customer service, beautiful installations

The view from the room was amazing and made our trip, excellent location and the service was brilliant. We booked through Hotels.com and received a discount, if we had paid full price I think we would have been disappointed as the decor is a little tired and could do with some updating. Overall I would recommend this hotel as the location and staff were excellent.

Location was nice, only a couple short blocks from the Champs-Elysées. The rooms are small but well appointed. The bathrooms are clean and have great water pressure. The hotel staff is friendly and amenable. The beds are comfortable. The one complaint I have is that the walls are so thin that you can hear the people in the room next to you snoring. I had to sleep with music and headphones. To drown out the loud conversations and snoring.