6/10
Check in staff were amazing, super friendly and knowledgeable. As was bar staff when we enjoyed a drink that evening.
Room was OK, has cleaely been renovated however shower was lacking power. Bed was very hard, almost solid and meant we got very little sleep.
However breakfast was where it really let itself down. We arrived at 8:30 and it was meant to run to 10 (or possibly even later as it was a weekend) but already there were no pastries left, only a little white bread (no other options) and empty plates in the continental section. We were advised we would order (rather than being a buffet style), however we were then forgotten about and had to flag someone down to take our order. Options on the menu were limited, we ordered a full english with no tomatoes, and then belgian waffles which were supposed to be served with natural yoghurt and berries. When it finally arrived the cooked breakfast was missing items but had the tomatoes which we'd specifically requested be removed, and the waffles were three mini waffles served dry with none of the toppings, meaning I had to take this from the continental section in a bowl and take back to my table. At this point we just wanted to leave so finished our meals and were waiting to pay, however staff at this point were too busy cleaning tables and I again had to find someone to help me. They took me to reception, again the reception staff were cery helpful.
We would suggest people eat breakfast at the pub next door instead.
Miss
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