익스텐디드 스테이 아메리카 스위트 잭슨 리지랜드

Reservations Mean Nothing

I made our reservation days in advance and paid through Hotels.com. When my husband and I got there after a long day of moving out of our house, the woman behind the desk said that all rooms were taken and it was “first come first served.” Then what’s the purpose of a reservation!!!? She told us that we could get a refund, but WE would have to contact hotels.com. She she said they could put us in another hotel. But when we asked about the Extended Stay down the interstate, she said she didn’t have the phone number! It was the weekend of a championship game, and all the hotels were booked. We sat in the lobby (which reeked of weed) and called around trying to find another room as others came in and were told the same thing. We finally decided to go back to our empty house and sleep on the floor. What do reservations even mean anymore? Or paying in advance? I couldn’t’ get hotels.com on the phone that night, but I did the next day and after a while, in which they called the hotel, I was issued a refund.

Susan, 1박 여행, 2021년 4월 30일

Hotels.com 실제 이용 고객 후기

Well to start i was charged twice and the

7박 여행, 2021년 4월 7일

Expedia 실제 이용 고객 후기

It was OK. However, no Styrofoam cups or sugar packets in the room.

Gail, 1박 여행, 2021년 3월 15일

Hotels.com 실제 이용 고객 후기

always friendly staff and that includes clean property

2박 여행, 2021년 2월 23일

Orbitz 실제 이용 고객 후기

Had a reservation, and when I went to check in, the girl at the desk said that she had sold the last room. I told her I had a reservation with Expedia, and she said well, you have a reservation with Expedia not us. What??? I told her I wanted to speak to a manager, so she called her manager, and all of a sudden a room opens up. Horrible way to treat guests.

4박 출장, 2021년 2월 23일

Expedia 실제 이용 고객 후기

Location and quite that i thought important and i made future reservations

2박 여행, 2021년 2월 4일

Orbitz 실제 이용 고객 후기

Place was ok rooms were old and no the cleanest no elevators

1박 가족 여행, 2021년 2월 3일

Expedia 실제 이용 고객 후기

I liked the morning staff, night staff is kinda serious, stiff, and rigid. The carpet needs work, stove is older. I did like the big refrigerator, The pillows could be better, but overall it was ok.

Rudy, 1박 출장, 2021년 1월 28일

Expedia 실제 이용 고객 후기

The shower didn’t get hot & why have a kitchen with no supplies

Britnie, 1박 여행, 2020년 10월 30일

Hotels.com 실제 이용 고객 후기

The stay there was alright. Nothing to brag on!!!!

2박 가족 여행, 2020년 10월 2일

Expedia 실제 이용 고객 후기