뉴 호텔 레 볼테르

Nice hotel, clean, and updated- room was great. My grievance lies around the fact that the elevator was broken- which I did not see in the listing or I probably would have booked any of the myriad of hotels nearby. By no means are we entitled or fussy guests, but what actually irritated me was not the fact that the elevator was broken and we would have to climb 5 flights of stairs- it was that the concierge was not honest at check in. He said it wasn’t really a problem and would be fixed within a few hours. Upon closer inspection, we could see that the elevator have clearly been out of commission for some time based on the age of clear tape over the buttons, and the peeling sign on the elevator, as well as the laminated placards left in all guests rooms indicating the issue. I can understand and accept that technology can break down- and I’d be entirely forgiving of it in my review- but I don’t appreciate being deliberately misinformed as an insult to my intelligence. The elevator was obviously not fixed during our stay. In my estimation, the appropriate course of action would have been to just apologize that the elevator was out of order, have an orderly carry out bags up ( which they did- full credit there), and offer some kind of gesture of good will- a larger room that is unnocupied anyway, or free breakfast. Just my humble two cents.

Nice room, bed could be firmer. I wanted a bathtub but not available. They tried. Only 4 rooms with tubs. The staff was extremely helpful. Reminds me, I left my prescription glasses and sunglasses there. I need to email them so they can mail them back to the states. English speaking staff. I would definitely stay here again.

Room a bit small and brunch could be better. But all good

The hotel has been refurbished and new so condition was pleasant. Unfortunately the lift was broken during our stay so getting up and down with baggage was quite difficult. Not sure if an attempt was made to fix the lift. The room was quite small so not much space if you have full open type baggage. Overall it was nice to stay in a good condition and clean hotel in Paris. Location of the hotel was quality, really convenient.

The hotel is new and well located, with a very nice person at the reception. The room is a bit small, but the quality of the room compensates for the lack of space. The price is very reasonable.

Unfortunately, a personal electronic device was stolen from our room. We escalated the issue to the front desk and management. The hotels response was to question the cleaning staff in front of us and ask them if they stole the item. No compensation, no credit, and no apology. I was promised a follow up call after we checked out but never received one. Terrible customer service.

Great hotel good location

Perfectly formed room with spacious bathroom and a cute little balcony! Great area and a two minute walk from the subway. Would highly recommend for couple’s trip

The hotel lobby looks very nice.Our room was a bit small but that is the standard in Paris and was no issue for us but others may find it a little cramped, other than that everything was nice and worked.Nice touch with the free bottle of water in the room as there is no minibar inside.The metro station is very close at about 2 min walk away.Would stay here in the future.Good value for the money.

too expensive for what you get' no value for the money 250 e per night without breakfast ! The same hotel before it has " been upgraded was much better