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Mercure Chester Abbots Well Hotel

4.0 star property
Hotel with spa, near Grosvenor Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Chester Abbots Well Hotel

Indoor pool, sun loungers
In-room safe, desk, iron/ironing board, free cribs/infant beds
Reception
Indoor wedding
Garden

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Conference center
  • Meeting rooms
Feel at home
  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The price is ₩102,965
₩123,558 total
includes taxes & fees
Dec 8 - Dec 9

Room options

Available filters for rooms
Showing 7 of 7 rooms

Family Room, Multiple Beds (2 Adults and 2 Children)

Highlights

Heating
Free cribs/infant beds
LED TV
Portable fan
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Twin Beds

Highlights

Separate sitting area
Heating
Free cribs/infant beds
LED TV
Portable fan
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Suite, 1 Double Bed

Highlights

Heating
Free cribs/infant beds
LED TV
Portable fan
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 24.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Double Room, 1 Double Bed

Highlights

Separate sitting area
Heating
Free cribs/infant beds
LED TV
Portable fan
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

Family Room (Classic) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room (Classic)

Highlights

Heating
Free cribs/infant beds
LED TV
Portable fan
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Double Room, 1 Double Bed

Highlights

Heating
Free cribs/infant beds
LED TV
Portable fan
Hair dryer
Bathrobes
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Double Room, 1 Double Bed (Compact)

Highlights

Heating
Free cribs/infant beds
LED TV
Portable fan
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
The Mill Hotel & Spa
Pool
Free breakfast
Spa
Parking available
8.8 out of 10, Excellent, (1688)
The price is ₩125,675
₩150,810 total
includes taxes & fees
Nov 25 - Nov 26
The Mill Hotel & Spa
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About the neighborhood

Map
Whitchurch Road Christleton, Chester, England, CH3 5QL

What's nearby

  • University of Chester - 5 min drive - 3.9 km
  • Chester City Walls - 5 min drive - 3.9 km
  • Chester Zoo - 6 min drive - 6.1 km
  • Chester Racecourse - 6 min drive - 4.3 km
  • Chester Cathedral - 6 min drive - 4.3 km

Getting around

  • Chester (CEG-Hawarden) - 29 min drive
  • John Lennon Airport (LPL) - 38 min drive
  • Manchester Airport (MAN) - 40 min drive
  • Chester Station - 4 min drive
  • Ellesmere Port Station - 9 min drive
  • Bache Station - 10 min drive

Restaurants

  • ‪Ring O' Bells - ‬9 min walk
  • ‪Peacock Hotel Chester - ‬13 min walk
  • ‪The Cheshire Cat - ‬13 min walk
  • ‪The Old Harkers Arms - ‬5 min drive
  • ‪The Lock Vault - ‬3 min drive

About this property

Mercure Chester Abbots Well Hotel

Mercure Chester Abbots Well Hotel puts you within a 10-minute drive of Chester City Walls and Chester Zoo. Guests can indulge in spa services at the spa, and British cuisine is served at The Brasserie, which is open for breakfast, lunch, and dinner. Other features of this eco-certified hotel include an indoor pool, a bar/lounge, and a fitness center. The helpful staff and breakfast get great marks from fellow travelers.

Languages

Bulgarian, English, French, Polish, Portuguese, Spanish

At a glance

Hotel size

  • 126 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-in/out available
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool

What to do

  • Shopping
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

The Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

Does Mercure Chester Abbots Well Hotel offer free cancellation for a full refund?
Yes, Mercure Chester Abbots Well Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Chester Abbots Well Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Mercure Chester Abbots Well Hotel?
Yes, dogs are welcome. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Chester Abbots Well Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Chester Abbots Well Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Mercure Chester Abbots Well Hotel and nearby?
Have fun with nearby activities like hiking and horseback riding. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Chester Abbots Well Hotel also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Mercure Chester Abbots Well Hotel?
Yes, The Brasserie offers British cuisine.
What's the area around Mercure Chester Abbots Well Hotel like?
Mercure Chester Abbots Well Hotel is located a short 19-minute walk from Chester Music Theatre.

Mercure Chester Abbots Well Hotel Reviews

Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Poor

sarah louise, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Crismel, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Kevin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

had an amazing spa break , will definitely be staying again. had food and drink at the bar and was all delicious
kayley, 1-night trip
Verified Hotels.com guest review

6/10 Good

Rooms were fine. Bar was extortionately priced. Shower wasn’t hot enough
Kurt, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely staff, clean cool and quiet rooms and a fantastic breakfast
Sue, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Noel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ioan, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

2/10 Poor

Susan, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Super helpful staff
Great location for Park & Ride into Chester and super helpful staff. Although clean and tidy, the rooms are close to needing a refresh. Apart from that it was just what we needed at an excellent room rate
Mr Richard, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Poor service
The hotel looked a bit run down and in need of refurbishment. The service in the restaurant and bar food area was terrible. I ate at the hotel three times during my stay purely for convenience. The first night i ate in the bar food area and ordered dessert at the same time as my main. My main came out within 5 minutes so was obviously reheated. I then waited 20 minutes after my main was collected and no dessert appeared. When I went to the bar to check where it was they realised that they had forgotten to send the order to the kitchen. On the 2nd and 3rd nights I didnt even get to the stage of being able to order a dessert as I was waiting 20 minutes after i finished my main for somebody to come and clear my plateand take my dessert order. I gave up at this stage and had to go to the till to make payment. Not very impressive!
4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Awesome staff, good buffet breakfast, large room. No soundproof in my room so could hear alsolutely everything in room next to me. Bar ran out of many alcohols. The access to the pool, spa and gym was nice.
brett, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Liam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely weekend
Really lovely weekend. Jacuzzi and pool just what we needed. Loved the fact you could stream from your phone to watch what you wanted. Bed was massive as well
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I had an excellent stay. The facilties were excellent and staff polite and professional.
Alfred, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Timothy, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Enjoyable stay but a bit dated
Overall the hotel is functionally good and clean but some of the decor is dated and a few cracked tiles etc. Food is average and expensive with the 10% service charge added even to drinks ordered at bar (incidentally I don't like this prices were high enough compared to other hotels to include enough to pay staff adequately and any tips should be under the control of customers for good service). The pool area again was good but busy at times with lessons etc and comes with jacuzzi, steam room and sauna. Again a little dated/in need of maintenance compared with other hotels but functionally perfectly ok. Next to park and ride which is good for visiting the city. Could have been a 5 with a few changes but gave it a 4 as we did still really enjoy our stay.
Gary, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice stay
Lovely one night stay. Lukas at the pool was lovely a friendly and helpful
Claire, 1-night trip
Verified Hotels.com guest review

6/10 Good

William, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rhys, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Very clean and lovely inside, welcome message on the room tv titled me as a Mr and not Miss. only downside was bed wasn’t too comfy but apart from that the stay was good. Staff were friendly
Cat, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rhys, 2-night business trip
Verified Hotels.com guest review