알라만다 라구나 푸켓

Property and staff there were great. Only downside no kettle in the kitchen

To whom it might concern, We must raise our complain regarding the quality and service of Allamanda. 1. The air condition is not working well, it acting as a fan without colding. We request to fix the issue for 3 times, but there is no change. The room remains hot and impossible to stay in such summer weather. 2. The room lock is not working, we can't even go out without a room lock, and we need to stay in the room for a whole afternoon for them to fix the room lock. Its completely waste our time for such a short trip. The lock is yet to fix at this moment, and we are still remain in the room and they have no intention to change the room for us at all. 3. The telephone is not working as well. Times and times, we need to take 5 mins walk from one side and to another side of the building, and go down to the ground reception to seek help. 6. The response from the reception is always lazy and they could never addressing the issue immediately. We are very disappointed to recieve such unacceptable quality and service. We please invite Hotel.com to investigate this complaint properly. Best regards

very good value. Chosen because of the greenery and proximity to Banyan tree golf club. Big king size bed, but mattress rather hard. Management needs to add a mattress topper to make it more comfortable.

wonderful stay

Haven't stayed at Allamanda for 13 years & returned as we were celebrating a friend's birthday and playing golf. Like the 2-bed suites for their space and in Bldg 2 for the direct access to the course's 17th hole. Good clean condition, all well-kept especially as the bathrooms had been modernised. Nothing fancy, but love the easy access with parking almost directly on your door step (we requested ground floor unit for ease of luggage & golf clubs). It's more set up as a services apartment with kitchen (electric hob, microwave oven, big fridge, toaster and kettle). Wish they'd be a bit more generous with bathroom soap & replenishing shower gel thought. In Sept low season managed a very reasonable us$50 per night for the suite.