Breakfast was great! Customer service needs work.
The room had a blow dryer, I didn't make sure it worked before I needed it. When I called the front desk to get a replacement he said it would be 30-45 min. Well I had planned to be on the road by then, They did come within 10min which was great! He said someone will come to attach it to the wall, I said fine although I will be leaving. No problem.
Came back and mine or my husbands keys didn't work to get into the room. Had to go to office. I let her know the keys weren't working. She took our old keys and gave us new ones. She said these should work. No apology or explanation was given. Pretty much just leave me alone. Yes the keys did work, they should cuz we already paid!
House keeping did a half assed job straitening up.
When we checked out, same lady, took our keys and just threw them in a big bowl. Again, no thank you for staying or sorry key didn't work the other day...nothing...needs improvement!