6/10 - ์ข์์
2025๋
7์ 5์ผ
Nothing "signature" in this tired, sub-par hotel
The hotel cost was just under ยฃ200 per night. While I know London is expensive there is a minimum standard for hotels, especially in this price range. I aim to write balanced reviews and always sure to raise concerns (if any, which I rarely do) directly with the hotel, before I review.
The hotel is sub-average. I was on business mid-June 2025 on two of the hottest days of the year. The aircon went from ice cold on arrival, but within a couple of hours changed to a tepid humidity that would not cool at all. For a 2 night stay I at least expected water to be available in the room - 1 small bottle on my first day was not replenished. The room was not made up or refreshed but, oddly, the bin in the room was emptied so the absence of other housekeeping seemed unusual. I asked the receptionist for water or any cool drinks to buy at the hotel and was abruptly told I would have to walk 15 minutes to the nearest shop to buy some. It was already 8pm and I'd just trekked 30 mins in the sweltering heat to get to the hotel. On day 2 brought my own water. Breakfast was offered for a fee (around ยฃ15), and started around 8am - much later than most hotels and too late for anyone on business needing to get to morning meetings. On checkout I raised above concerns. The receptionist apologised for the inconvenience and after moment's pause said I should have asked because it's not Hotel policy to refresh rooms during a stay. This is sub-standard for ยฃ200/night . Travelodge would do better!
Amanda
Amanda ๋, 2๋ฐ ์ถ์ฅ
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