시그니처 타운하우스 하이드 파크

My clients had two rooms at this hotel in which combined they were robbed of gold jewelry and over $2750 USD from their guest rooms by the hotel staff. Do NOT stay here!!!

The hotel is conveniently located to bus and subway station. Public areas are nicely kept, the breakfast is buffet good, and the staff is friendly. The disappointment was the room/suite, which did not fit the need for a couple traveling with two children and needed some TLC. The entry area that contained a pull out sofa was small and dark. Once the sofa was pulled out, there was no space for anything but to pass into the second room through a hallway. The bedroom itself was spacious, the bathroom nice but mold was showing through the grout in the shower. The closet had plenty of hanging space but no shelves or drawers, so the four of us lived out of the suitcases. The carpet in the room was old and used, the floor cracked in the hall between the two rooms when walked upon. Our stay was nevertheless pleasant, as we roamed the city and minimized the time spent in the room.

Long wait to check in. Mold in shower. Squeaking floors. Concierge on departure had very limited English skills

Very good

The hotel was ok. I think for the price, you can find better. The front desk staff were very polite and professional. However, I was very disappointed with the the cleanliness of the room. There was pink and black mold in the shower, hairs on my pillowcase and stains on the rugs. Also, be careful if you arrange service for airport transportation through the main desk. We ended up paying 30 pounds more than what we were quoted. AND, this company did NOT accept visa payment - we had to go into the airport to pull out more cash on our way out of the country. Caveat emptor.