Money was stolen out of my room and a crib that wasn't mine was in the room when I returned from an outing. The police arrived and staff refused to speak to them.
Jamie
2๋ฐ ๊ฐ์กฑ ์ฌํ
2/10
After waiting 2 hours for the room to ready the washroom had no shower gel. Despite getting a room service done the next day the shower gel was yet not replinished. The shower head was broken and so were the floor tiles in the shower area. The property seemed dated overall and needs renovation. The reception staff that attended to us was a trainee and was fairly rude.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
Location was great. I walked to both the Canadian and U.S. side.
Water in shower was not consistent. Changed from cold to hot a lot.
Moses
3๋ฐ ์ฌํ
8/10
Customer service was great and prompt, location felt secure. They need new pillows but room clean all around, including the shower.
the restaurants in the hotel left a lot to be desired and all closed early many guest complaint about this. It was great to have the Casino across the street for food and bar, but sometimes after a long day you just want to stay in.
Giuseppina
์น๊ตฌ์ 4๋ฐ ์ฌํ
10/10
Jose Antonio
2๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
While the location of the hotel was great, the hotel room was a bit old. The mattresses were uncomfortable, the walls were paper thin, and the large gap under the main door allowed any noise from the hallway to be heard. Unfortunately, we did not have a good nightโs sleep.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Overall, the stay was good. The room was clean and spacious. It's walking distance to the falls and attractions. There are some ridiculous charges for the vendor and attraction facilities. It was annoying to see them at the last moment. Parking is expensive, too.
Sandeep
1๋ฐ ๊ฐ์กฑ ์ฌํ
4/10
They gave us an old room that was dirty and smelled, it was not comfortable for my pregnant wife.
Mohammed
2๋ฐ ์ฌํ
10/10
Good hotel in the vicinity of Niagara Falls. Had a good experience.
Lohith
1๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
Stains all over the room (headboard, behind the bathroom door) Advised front desk and he couldnโt care less. This hotel was four stars decades ago but not in 2025. A lot of wear and tear in the common areas. Needs a lot of tlc and a decent front desk clerk that actually cares of their guest. I literally saw my โverbal complaint โ go in thru one ear and leave thru the other ear of the male front desk clerk (I wish I had his name to write in this review)
FERNANDO
3๋ฐ ์ฌํ
10/10
nikhla
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Stacy
2๋ฐ ์ถ์ฅ
6/10
Basic amenities like microwave was missing from the room.
Hotel Location was good though!