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Lovely hotel and made to feel very welcome on arrival - the complimentary bottle of champagne as an anniversary gift was very thoughtful. Great customer service from Nel. Most powerful shower ever and bed was super comfy.

The St. Martins Lane hotel was fantastic. The lobby and grounds were spotless and nice, the room was exceptional for a "basic" room (huge tub, comfortable bed, modern tech details throughout, good soundproofing), and the location was ideal just off of Leicester Square. A special shout out to Nell, who was perhaps the warmest host anywhere in London.

This is our third time staying here I think that speaks volumes

This is the warmest friendliest and most stylish hotel in London

Fantastic hotel and the staff went out of their way to help us at all times. The facilities and room were great. The restaurant is probably the best meal i've had but it was very expensive. However everything was priced up so we knew this before we went in.