My DD went into the shower but the plug hole had some sort of blockage, water seeped out from under and the door side. It was about 6 cm deep. She couldn't open the door as room would have flooded. The phone in the room was not plugged in as no socket. I ended up going down. Someone came but was like I can't go in there. Room was changed as DD was still wet and needed to wash products of. They had to split up so both girls had to go in one room, twin and I into another. Upon check out not even asked if stay was good as it said 100% satisfaction guaranteed which it clearly was not. Just took the keys, no eye contact as staff had been told issue with the room. Not even a Good morning. Rudeness. Caused issue for my DD so was up a fair bit into the night with her. Don't stay there. Also emailed them but no response
Maryam
Maryam ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 26์ผ
Shelim
Shelim ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 26์ผ
phillip
phillip ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 19์ผ
lee
lee ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 15์ผ
Kevin
Kevin ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 12์ผ
New
Hotel was new,the rooms are fantastic
Simon
Simon ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 11์ผ
Ben
Ben ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 2์ผ
Shafiqur
Shafiqur ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 31์ผ
Nicky
Nicky ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 27์ผ
Alireza
Alireza ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 22์ผ
Great !!!
Love stopping at Hampton hotels and this was great.
George
George ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 21์ผ
Christopher
Christopher ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 21์ผ
A pleasant experience!
I recently travelled to Preston to attend my masterโs degree graduation ceremony with my daughters . We spent one night in an apartment somewhere in Preston. This apartment was booked on another platform. We left earlier than scheduled,because we didnโt like the place . Fortunately.i visited Hotel.com in our desperation to leave the apartment due to its filthy state ,and thank God that there was an available room at Hampton by Hilton .
It was indeed a great experience! Marcellaโs hospitality was top notch . She made us feel at home . She ensured that we were we happy during our stay Another staff called Fatima was extremely pleasant and hospitable. She was happy to help whenever we needed it. However, a particular female staff was somewhat rude and dismissive. Overall , it was a pleasant experience and I look forward to staying in this hotel in future.
Mori
Mori ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 18์ผ
Its the little things
It was excellent and one of the nicest I have stayed in for the money. 1 small thing at the end which made me a little frustrated. upon checking out and waiting for the breakfast I could see there was no tomato's left. I looked around the corner and could see one of the chiefs leaning against the drinks unit chatting to the reception ladies whilst they worked away. When very politely asked the gent (Dyed Red hair) if there was any more and he slowly pushed himself off the unit whilst rolling his eyes as if I was an inconvenience and getting in the way of him chatting to the ladies. He proceeded to say I will see what I can do and disappeared for 5 minutes then finally came out of the kitchen and serving them into the bowl. He didn't acknowledge me or say there you go sir, just poured them and walked away. Its the little things in service that stick with customers, up until this point my experience had been fine and everyone was very pleasant and a real peaceful environment.
Luke
Luke ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 15์ผ
John
John ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 13์ผ
Clean and fresh hotel, felt quite modern.
Breakfast was fine, a small buffet but tasty.
room was comfy and not too small.