스트랫퍼드 매너

Lovely well appointed hotel, very friendly and courteous staff, good leisure facilities and good food

Paul, 1박 출장, 2020년 10월 6일

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Good weekend stay

Good hotel ,enjoyable stay. 6 minutes from the town centre

Ross, 1박 여행, 2020년 10월 3일

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Unfortunately it felt bland!

First of all the staff were as helpful as they could be under the circumstances. However, the hotel could do a lot more to try and add some atmosphere to the public areas as it did feel bland, eg some background music, how about moving the restaurant tables into the top bar area and the bottom part for those who just want to sit and have a drink. Overall it could be a good time to try and refresh paintwork in the bedrooms etc. At least the pool was open so that helped.

Colin, 2박 여행, 2020년 9월 30일

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Coronavirus who?

Very nice hotel, staff all really friendly and helpful, especially on reception. Kept to a nice clean standard and rooms were spacious and immaculate. Only downside being breakfast service on the last day was horrendous, not enough staff on at the time and it took 25 minutes to get just a drink so can’t say it was run well at all. Apart from that I’d recommend this hotel especially if your interested in doing things in Stratford.

Ellie, 2박 여행, 2020년 9월 26일

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I’m sorry to say it’s was very disappointing as we were looking forward to using the Spa but after we saw the condition of the bathroom we cancelled this due to the risks. We had no coffee or tea sachets only a kettle. After complaining and the manager was extremely kind she upgraded us but the bathroom was really smelly and the bin was left dirty so the weekend as a surprise birthday treat was somewhat spoilt. I feel that housekeeping was really bad as even after our complaint nothing was touched only the beds made Regards JR

juannanne, 친구와 2박 여행, 2020년 9월 19일

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Hotel staff were very helpful and the food very good. Shame we couldn’t book any of the facility’s, but didn’t spoil our weekend

1박 로맨틱 여행, 2020년 9월 13일

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Can't recommend this hotel.

Many guests not wearing masks, not challenged by staff. Staff observed cleaning rooms wearing mask on arm or under chin. No staff or towels in pool area. Hotel felt tired and not particularly clean. TV not working in room and not repaired. Reception staff friendly but overworked.Breakfast room staff very good. Overall, very poor for a 4 * hotel.

Matt, 3박 가족 여행, 2020년 8월 28일

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All good , slow service at dinner

Warren, 1박 출장, 2020년 3월 11일

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Staff helpful, food good.They seemed to manage a very big group without issues

5박 여행, 2020년 2월 9일

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One night stay

Stayed here for one night; check in was pretty smooth (they did query whether we had paid but were happy to see the confirmation on my phone) and we were pleased with the room as it had a large comfy bed and a good shower. Service in the bar was a bit slow but the staff were pleasant. We were there for an event and the meal served was very good and hot! - a few more veg with the main would have been appreciated though. We went for another drink after the meal and again this was a slow process; by this time you couldn't pay by cash or card and had to charge to the room - no problem but we had to go to reception to put a deposit down which seemed a bit odd. Then in the morning we had to pay for the drinks and apparently the other money will be refunded - a long winded way of doing things! We didn't use the pool or the spa so can't comment on that

Mrs A M, 1박 여행, 2020년 1월 18일

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