Amazing hotel. Very wonderful staff, great breakfast, beautiful decor. Very nice gardens with exotic birds and wild flowers.
Lidia
7๋ฐ ์ฌํ
10/10
Josh
3๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
Sarah
1๋ฐ ์ฌํ
10/10
PAM
1๋ฐ ์ฌํ
8/10
Simon
3๋ฐ ์ถ์ฅ
8/10
I always stay here when I am on business for the last few years
All very good including all the staff
But the breakfast options in the morning have gone down hill
Please bring back small boxes of cereal and yogurt cartons plus juice cartons as well
Ashfaq
2๋ฐ ์ถ์ฅ
6/10
We booked this for an overnight family stay due to the pool, the air-con and the proximity to Thorpe Park.
We checked the IHG website the day before to see that the pool was open until 10pm, but when we checked in a 7pm, we were told that the children weren't allowed in the pool after 7pm and that the pool closed at 8pm for adults too, as a result we had 2 very upset boys.
We then went to go for dinner in the hotel, as the website said that "Kids eat free", but the bar staff didn't seem to know anything about the offer, so we had to "prove" it, by showing them the page on their own website. On top of this, the hotel room wall had some sort of red stain/mould across it and the bathroom door was water damaged and warped, so overall not a great stay.
Graeme
1๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
David
1๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
The price quoted was less than what was charged, after sign in and payment was charged 3 1/2 percent for currency that was already higher than exchange rate. Had to ask for toilet paper. Ask for ice and he gave us two cubes. The hotel was in the middle of nowhere.
Larry
2๋ฐ ์ฌํ
10/10
Lewis
1๋ฐ ๊ฐ์กฑ ์ฌํ
6/10
Arrived and booked through Hotels.com, was greeted by reception warmly, was allocated room on the first floor, sadly no view whatsoever as it was blocked by Roofing, therefore made the room feel very dark.
Room could do with a lick of paint and the air-conditioning unit seem to come in and wake you up on its own accord.
Room generally film tired, but okay for a night stay.
Parking is chargeable at eight or ยฃ9 per night, website states only ยฃ3 for residence, this is not the case.
It was raining when I checked in, and the newly refurbished tiles on the entrance to the hotel are a death trap, so slippy.
Lee
1๋ฐ ์ถ์ฅ
10/10
Reasonable hotel, with a mix of clients, business and tourist. Clean, modern with all you could want. Why they need to charge for parking is unwarranted. The hotel is fairly isolated.
Stuart
2๋ฐ ์ฌํ
10/10
Very clean and friendly staff. Everything you need in one place.
Ma Cecilia
2๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Really good experience at the IHG Holiday Inn, from the check-in at Reception through to departure. Had a bad back so unfortunately couldn't use the gym and provide an overview of the leisure area, but the room was good, the food was decent and the response time to questions was very quick.