All the hotel members were very kind and the location of the hotel was very near to Picadilly circus & National museum and so on.
JIN WHA
4๋ฐ ๊ฐ์กฑ ์ฌํ
10/10
Exquisite service and quality. Amazing location (near Piccadily Circus). Breakfast was delightful (except that the pancake wasn't fresh.seemed like it was ready-made).late check out without surcharge. Concierge team always welcoming and tried to go extramile. Lovely stay. The only down part was that there was IT problem for one night (no TV). FYI, almost more than half of the customers were French so they were quite French friendly!
1. Small room, even if it's in the great location. FYI, I paid $400 per night, breakfast EXCLUDED
2. Terrible view... Actually, nothing you can call "view". Guess foreign tourists who's not a regular customer to the chain get the worst view rooms
3. Bathroom light was flickering when first entered the room
There's no other hotels better than this in London, if you are to enjoy the West End shows with your family. Hotel staffs welcome you ,with kindness and sincerity, right in front of the entrance and to the end of the stay. Responsive and attentive all the time.