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Overall service not worth for me to spend here. From my first step to the hotel entrance till I get in the room was not like 5 stars hotel. Take too long time for check in. Arrange the end of corridor and no view, 1st floor room . Concierge make wrong reservation for my afternoon tea at Fortum Mason. Let me take long explanation to reception to get back my table. Poor experienced

I wasn’t sure when I arrived but was so pleased by the attentiveness of every single person on the staff. Also the room was extremely comfortable. I will day the lobby music sounded tinny and gave impression than a “less than” hotel. Which it is not!! Lovely lovely!

Room wasn’t ready until 4:30pm which after an overnight fight where you get in at 7am is pretty tough. I extended my stay an extra day but it wasn’t recorded and I had to re-extend the stay on my original check-out date when I was in a rush to make a meeting. The service at lunch too slow and somewhat apathetic. The room was great. Spacious and well furnished. Nice bathroom and decent closet space. The maid service was good.

amazing

Excellent service! The only negative point is that I had to queue for check-in and check-out.