PLEASE READ REVIEWS BEFORE BOOKING.
I stayed for 2 nights in July 2025 and had paid for the Penthouse room. From looking at the photos at the time of booking the room appeared to have additional space, a living area with a sofa and dining table/chairs. There was also a photo of a very large shower and free standing bath. Be warned...these photos are to entice you in to booking these rooms but are very far from what this hotel has to offer.
On arrival i was told that my room was on the top floor, however the lift was out of use so i would have to walk. Not ideal but others would find those stairs very challenging. By the way the lift has been out of use for at least 7 months now.
When entering my room i was shocked to see how basic it was, there was no additional room, no sofa, do dining area. The bathroom was very small and you could not sit at the toilet due to the sink cupboard.
I did however have a free standing bath. The only issue was there was not only a missing plug, but the taps/pipes had also been removed. About as useful as a plane with no wings.
I complained to the hotel and explained that the photos are clearly of another room and misleading. They would not issue any compensation and were not apologetic what so ever.
DO NOT BOOK THIS HOTEL, IT IS NOT VALUE FOR MONEY AND NOTHING LIKE THE PHOTOS SUGGEST.
Bradley
Bradley ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 23์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 19์ผ
Given the price of the breakfast the range of food was poor
Joe
Joe ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 15์ผ
Aubrey
Aubrey ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 15์ผ
REHAN ABDUL
REHAN ABDUL ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 14์ผ
Beautiful building and excellent staff
The building is beautiful. High ceilings and original fixtures make this a special place to stay. Located in a great location near to transport, shops, restaurants and bars. The staff went above and beyond to make our stay enjoyable. Shannon and the other staff are friendly and efficient and made our stay enjoyable. Food was tasty in the restaurant. Breakfast in morning was good and again the staff serving were friendly. The room had everything we needed and a fantastic view of the town hall. Comfy bed with nice cotton bedding and a large flat screen TV. We would stay here again if we are in the area. Very good value for money.
Susan
Susan ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 11์ผ
Rob
Rob ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 10์ผ
Hot, pokey - will not be rebooking.
Booked an executive room, told it was on the 4th floor with no working lift. Accepted a standard room on the 1st floor which was hot, poky (windows would not open) and on top of that the room next door started a conference call at 4.30am. Didn't get a good night's sleep.
Lopa
Lopa ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 9์ผ
Sofina
Sofina ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 7์ผ
Scott
Scott ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 6์ผ
Crismel
Crismel ๋, 4๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 6์ผ
Potential, but easy mistakes and oversights
Well located hotel - everyone else has mentioned the broken lift so we won't go there, assuming there's a shortage of engineers in Bradford.
We were greeted by a receptionist who immediately walked off halfway through trying to check in - this was the first warning sign, although she was apologetic. The second apparently didn't understand our booking so we had to check in again in the morning; turns out it takes at least 3 receptionists to check in. The person in the morning was, however, very switched on and friendly.
The main issue was being placed in an adjoining room as a single person. Very odd decision as the walls are paper thin and it generally made me nervous as I felt like I was in the room with the people next door - you can hear everything. Thankfully a more helpful person on reception agreed to move me on realising this wasn't a sensible placement after listening to the evening squabbling of my neighbours and realising it wouldn't be a great night's sleep.
After that, the next room was fairly ok. Nice view, the bathroom is reasonably modern. Breakfast is certainly good. Adequate lodgings for a night or two.
Stay ended on another staffing faux pas however as Housekeeping walk in on you despite a do not disturb sign. So in summary - perhaps some training / common sense decisions, as well as a lift engineer...?
Fiona
Fiona ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 5์ผ
sohaib
sohaib ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 1์ผ
Gill
Gill ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 1์ผ
Nice clean central hotel. Good price too.
kieran
kieran ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 1์ผ
Zurqa
Zurqa ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 30์ผ
Gillian
Gillian ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 6์ 26์ผ
Amaira
Amaira ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 23์ผ
Mark
Mark ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 23์ผ
It was a lovely stay and ideal for our concert in Leeds. Train service across the road was the icing on the cake.
David
David ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 22์ผ
Caroline
Caroline ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 21์ผ
John
John ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 21์ผ
Nice hotel lift was not working and the stairs were hard work
Breakfast buffet very average and overcooked
Paul
Paul ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 20์ผ
Good location very central, excellent value for money, friendly staff, free parking.
Didnโt eat so can't comment.