Everyone was very friendly and attentive. The food was excellent and the facilities were kept very clean.
Alonso
Alonso ๋, ์น๊ตฌ์ 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 9์ผ
Great time
Walkiria
Walkiria ๋, 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 25์ผ
David
David ๋, 9๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 7์ผ
Tammy
Tammy ๋, 7๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 7์ผ
Food was great
Brian
Brian ๋, ์น๊ตฌ์ 7๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 7์ผ
The only thing we did not enjoy was food. Not so tasty
Ulkar
Ulkar ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 7์ผ
Beautiful rain forest-like setting. Quiet and not over-crowded. Staff was very attentive and welcoming. Pool area and beach were great. Would stay there again if we decided to go back to that area for vacation.
Ronald
Ronald ๋, 7๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 5์ผ
Sandra
Sandra ๋, 7๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 4์ผ
Great spot! Would definitely go back:)
Timothy
Timothy ๋, 7๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 3์ผ
Did not receive bottle of wine as I was suppose to and also I was not offered upgrade like everybody else who checked right before and right after us.
Felt like there was double standard
Abdullah
Abdullah ๋, 7๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 3์ผ
Cailyn Bryn
Cailyn Bryn ๋, 7๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 31์ผ
Very peaceful, sunny, clean, and safe.
Recommend
Oleksii
Oleksii ๋, 6๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 3์ 26์ผ
The land
Aprile
Aprile ๋, 7๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 25์ผ
Ivan
Ivan ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 24์ผ
The property was stunning. Partially in the jungle with a beautiful path to the beach. Tons of dining and entertainment options within a couple minute walk. Staff is extremely attentive and helpful. Couldn't be happier and definitely going back
James
James ๋, 7๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 24์ผ
Carri
Carri ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 23์ผ
KERRI
KERRI ๋, 7๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 3์ 23์ผ
Older crowd. Customer service was not great.
Darlene
Darlene ๋, ์น๊ตฌ์ 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 3์ 20์ผ
This property did not meet my expectations. The staff was very rude and was not accommodating. They said that they would place me and my friends in the same building and then ended up making our rooms very far from one another. Upon arriving the first day I spoke to a staff member asking if they could do something special for a friends birthday and, he said I needed to speak to guest services but would need to speak to them when I arrived at the hotel and when I asked to get an email or contact for them because it might not be enough time, he hung up on me and proceeded to hang up on me three more times when I called back stating he had to deal with other customers. The hotels states Tulum, but it is in fact, 30 minutes away from Tulum so that was very deceiving. I should have a look at a map. The hotel also said they had a bar on the beach that closed at 2 AM however they closed at 1:40 the first night that we arrived, which was very disappointing. They also were supposed to give a free welcoming package but then told me that they ran out of bags and I never received it. They also informed me that I would get either a bottle of wine or free 25 minute massage however then proceeded to tell me, I needed to sign up for a membership to receive these perks, which I feel was very deceiving, and they did not provide what this package should have included
Danielle
Danielle ๋, ์น๊ตฌ์ 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 20์ผ
The friendliest staff we've ever met. Loved all the animals.
Food was great at all dining options.
Entertainment was lacking, but we didnt book this resort based on that. Beach was clean. VERY RELAXING RESORT
Kristy
Kristy ๋, 9๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 17์ผ
Staff is super friendly and always happy to help. Buffet was exceptional with all food items being very delicious. One thing to note is that itโs mainly an older crowd here. Overall very comfortable, relaxing, and romantic getaway for couples. The wildlife here was also exciting to see.
Harmeet
Harmeet ๋, 4๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 3์ 16์ผ
2nd time visiting catalonia. Had an amazing stay, pool staff are very friendly and great food. The one thing that got us was the smoke detector woke us up at 4 am our first night. Had to take it down and remove the battery. Called the front desk and they did nothing. 2 days later one was finally back up. Took it down to inspect and they put the battery in backwards so it was inoperable. Messaged the desk again and they said they sould fix it right away. They did not and we didnโt have a smoke detector for our whole stay. Not impressed how they donโt take the guests safety and concerns seriously and just waited til we left.
Robert Ross
Robert Ross ๋, 5๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 14์ผ
Beach was beautiful food was alright was either a hit or miss. Staff was very helpful. Everyone was very professional, kind, and helpful. I will say the no elevators with heavy baggage was a big frustrating but the views def make up for it.
Krystal
Krystal ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 13์ผ
The rooms are surrounded by Nature and wildlife. Love that!
Choices of dining was great! Loved the Beloved for meals all day!!
Great service there also.
Drinks were fairly basic in as no additional flair of fruit or vegis but not a problem for us.
Good coffee shop in Lobby too.