라마다 바이 윈덤 옥스포드

Stayed overnight. Our room was lovely and clean and bed was comfortable. Tea making facilities in room with a selection of drinks and biscuits. Bathroom was modern and clean. Shower was a little run down but worked fine. Buffet breakfast was good. Not a huge choice on cereals but full english available with yoghurt and fruits etc. Staff were very friendly and check in and out was quick and easy. Woukd definitely recommend.

On arrival staff were friendly and attentive to our children. Asking if we need anything like a travel cot just to call down and let them know. It was all simple and straight forward. In the morning I decided I wanted to eat at the hotel the price was the same as of I booked it with the room. Me and my 2 children eat and they were free of charge. It was all very pleasant and the food was nice.

I must say the receptionist in the morning was really pleasant and nice. The reason for the low score was the room is very outdated and was so cold. I had the heater on but still had to sleep with my outdoor clothes on. Today I have a headache and cold because room was not preheated and was so cold.

Aweful customer service

Really comfy bed, much bigger room than expected

It was fine. Room was clean. Beds comfortable food was amazing and no noise considering it was on a service station

Overall experience was really good. The receptionist who I believe her name was Suzie and could of been the duty Manager was very helpful, polite and went the extra mile. She done this by approving a request that I had asked her and she was very genuine and willing to help. Also, I had an issue in the room with regards to the shower, and she was prompt to get help. Location was at a service station, so had afew food options such as KFC, pizza express, Starbucks and afew more. Room was clean and had day 2 day amenities such as Iron, tea/coffee and mini fridge.

Reception was fsst and efficient. The room had back ground heating all night and the taps were not old fashioned like before. The bed was softer than the Eynsham previously and a good nights sleep was achieved. Breakfast at 9am was disapointing because the food was nowhere as hot as it should have been. However fresh rolls and toast were a pleasimg alternative and a good choice from greasy English breakfast Mike Parker

5

When we got to the hotel staff advised no booking even after screenshot of your confirmation after advising I should ring you no record found I found an email which I showed them with proof of payment eventually she found our details she said they had cleared everything off the bookings that day and put it in envelopes which she found with my name on her comments were"perhaps next time you should book with booking . Com" we said we check the rates you were the most competitive and we had no problems until we approached the Ramada