퀸스웨이 호텔, 슈어 호텔 컬렉션 바이 베스트 웨스턴

Room was in the attic, couldn’t turn the heating down and room was really hot; bathroom was tiny - the sink was in my lap when I used the toilet!

It was ideal as it was close to the train and tube, fairly tidy, and i was able to check in half an hour early. The rooms are not enormous but appropriate for London. There were many outlets in the room, good tea service and the water in the shower was hot and had good pressure. All needs met.

Good localisation. Nice staff. But not a good breakfast and expensive for what you get! Beds are comfortable and Rooms are good enough for what you pay. :)

Hotel is conveniently situated just 5 minutes from Paddington station which was ideal as we were travelling by public transport. We booked it due to its close proximity to Hyde park as we wanted to visit Winter Wonderland. Polite and helpful staff on reception. Hotel was kept clean and tidy. Our room was simple but sufficient but bathroom is on the small size; no problem for us but could potentially be a problem for the larger frame individual. Happy in general - would not hesitate to book again for planned visit to London next year.

Very nice hotel and very nice staff. Location is superb and oh so convenient for getting anywhere in London quickly and especially to Heathrow with the Express train one street away. Very happy to book here again when i need a room in London. Very good value for money!

On the plus side this hotel is close to the underground and has a few nice restaurants near by. It was also clean. That being said, I would not recommend staying here. There is only a small lift which only goes up to the 3rd floor and this is more of a converted town house than an actual hotel. The rooms do not contain ironing boards or irons but you can get one from reception if you walk down and get it. The ironing board is a small one for putting on a table, which is annoying enough but more so when there is no table space. There is no phone in the room so if you need to contact reception you will need to walk down as you are not going to get phone reception in the room. The bath room is so small that the toilet is under the sink and hard to use. The shower is very small also, I found it completely unusable. Wifi is very poor and even the TV does not get stable reception so can't even watch that. The staff at reception really do not seem bothered or act like they want to be there either. There are also prostitutes on the corner outside the hotel.

Booked for three separate beds but arrived to a room with a single and a double which made things awkward, especially as the hotel couldn't change it. Said it's an issue with the was Hotels.com assigns rooms which is disappointing as it's not what we booked.

Had a single room with a window. Bed reasonably comfortable .. only problem was the synthetic duvet and pullo pillows. Room very clean.

Very clean Friendly staff Great location

Brillian time. Went to proms in hyde park, Sunday walked to millennium bridge. Hotel great if going to hyde park 6 minutes away. e went to London for my 60th birthday.