We did not receive the room i paid for. I paid for an executive room and only received a standard room. It did not match the descriptions on the website. They allowed us to change rooms but neither room was what was in the descriptions of an executive room. Front desk staff and manager insisted that the room we received was an executive room.
In addition every room we looked at was either dirty with mold in the shower or something was broken i.e. shower doors, or shower heads. It took 20 minutes to fill the bathtub with water, not enough water flow.
David
David ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 9์ผ
David
David ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 6์ผ
Slitt og gammelt, men sjarmerende hotell. Betjeningen var topp, men renholdet var ikke bra. Men oppholdet vรฅrt var ble bra, og beliggenheten var veldig bra.
Sissel
Sissel ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 6์ผ
Dรฅligt stรคdat rum. Strumpa pรฅ golvet och skrรคp pรฅ mattan. Hรฅr i badkaret. Tvรฅlpumpen sรถnder. Fick ingen ny fast vi pรฅpekade det. Oangagerad receptionist. Fick rum ovanfรถr dรคr lastbilar kom tidigt pรฅ morgonen och tรถmde skrรคp och lastade in varor mm.
Bo
Bo ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 3์ผ
Sean
Sean ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 2์ผ
Great central location and handy for the centre of Inverness. Room very warm and ay need a slight freshen up. Otherwise a great stay
Martin
Martin ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 26์ผ
Barrie
Barrie ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 26์ผ
Old-school old, but great staff
The staff were fantastic. The front desk was very friendly and helpful. I heard her patiently instructing another guest how to turn on the heat. The restaurant staff did everything to accommodate my gluten allergy. The hotel itself is in dire need of renovation. The floor boards are covered with thin, worn carpet, but you still can feel where they are uneven and spaced. The hot and cold faucets are old-school separate, and the toilet doesnโt flush well. The hair dryer was perfect for curly hair because it was more heat than aggressive air- I liked that. The bed was firm, which I like, but so were the pillows (2 in a single bed), which I donโt like. I also had no hangers in the closet, but I feel confident that if I had requested them, I would have gotten them.
Laura
Laura ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 22์ผ
Ett jรคttebra hotell. Ligger vackert utmed floden med gรฅngavstรฅnd till mรฅnga bra restauranger i nรคrheten.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 21์ผ
Nicole
Nicole ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 21์ผ
Lisa
Lisa ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 16์ผ
Good stay
Good clean hotel. Breakfast good. Great location. Only negative was that the bar closed early for residents.
Gary
Gary ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 16์ผ
GERMAN LUIS
GERMAN LUIS ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 15์ผ
Good position but tired
Great situation beside River Ness and facing castle..
Overall a bit tired and needing the refurb' which we were told was scheduled, when we last stayed.
Lack of staff for restaurant at breakfast with empty trays not being replenished and no-one to ask.
.
One member of staff, who had been checking customers into restaurant, refilling bread to make toast seen to bring out half of a loaf and with 'bare hands' add to bread receptical (gloves or at very least tongs MUST be used).
Rooms are comfortable enough.
Alan
Alan ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 13์ผ
Great stay close to everything
Great location within walking distance to everything within Inverness. Great views of River Ness and the Castle. Room was cute and spacious but the bed was not comfy at all. Not sure if this was just our room but anytime would flush the toilet or take a shower the plumbing would sound like a barge was coming through - this would go on for the entire shower. It is an older hotel so assumed is just old plumbing but that was super annoying. Additionally someone's dog must of pooped on the entry floor and it was tracked all through and up the steps and they didn't clean it up until the next morning and it smelled awful. No parking but car park within few minutes walk and only 5 pounds a day.
Leann
Leann ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 13์ผ
Central to exploring the inner city as only got limited time there due to travelling from Perth.
Breakfast was enjoyable before our drive onto Oban.
Christine
Christine ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 8์ผ
Sue
Sue ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 27์ผ
Kirsty
Kirsty ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 27์ผ
Stephen
Stephen ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 23์ผ
Bra lรคge och stort fint rum!
Nicklas
Nicklas ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 21์ผ
Sarah
Sarah ๋, ์น๊ตฌ์ 4๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 4์ 20์ผ
Gammeldags men velfungerende
Stort hotel, der ogsรฅ tager store selskaber ind. Men morgenmads restauranten kan ikke fรธlge med efterspรธrgslen pรฅ visse morgenmads retter som f.eks. รฆg. Derudover skifter de hรฅndklรฆder hver anden dag, hvilket ikke er godt for miljรธet. Men gรธr det sikkert i bedste mening.
Gammeldags udseende hotel, venlige og service mindede personale. Rent og pรฆnt. Vil gerne bruge det igen.