더 소호 호텔, 펌데일 호텔

The location, service and concierge staff at the Soho Hotel are fabulous! We couldn’t have been happier with all - and will look forward to our next stay.

First they gave us a room overlooking a working construction site...not an ideal setting for a relaxing holiday. They changed the rooms but the second room was smaller and not as well furnished. At that point no is going to complain a second time (which I imagine is the strategy) so we just took it. The main areas are disappointing m. They’re used as an extension of the restaurant vs a place to relax and read the paper. And both fireplaces were not working and only there for show. Overall the feel of the place was quite commercial and soulless. Won’t stay again. I have to say the people at front desk and concierge were very nice and well-trained. Housekeeping was weak though left dirty glasses 2 days in a row, safe was locked when we checked in and we had to call maintenance to fix the blind so it worked properly.

Always fabulous!!

This is quite simply the best hotel I have ever stayed at. From being greeted at the door by the concierge to reception and then our to our rooms all the staff were polite abd friendly which made checking in a breeze. The rooms were lovely with the all amenities you would require. I especially liked TV in the bathroom. The breakfast was amazing, with a wide range of cereals and fruit and cooked food. I had the full which was excellent and my sister had vegan fruit and nut and yogurt dish which said wss the best breakfast she ever had. The service was inpeccable. I would recommend this hotel to anyone who is staying London.

Spacious room, incredible service, amazing bar and good food right in Soho. What more could you ask for!! An amazing stay. We will be back!!