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The Chiltern Hotel

3.0 star property
Luton hotel with restaurant and bar/lounge

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Photo gallery for The Chiltern Hotel

Standard Room, 2 Twin Beds | Desk, free WiFi, bed sheets
Lobby
Lobby
Standard Room, 2 Twin Beds | Bathroom | Shower, free toiletries, towels, toilet paper
Exterior
In the heart of town, OYO The Chiltern Hotel offers a warm welcome with its on-site restaurant and bar. Unwind on the terrace or get moving at the gym, all while staying connected with in-room WiFi. With luggage storage and meeting rooms available, this hotel has left previous guests feeling satisfied.

Reviews

6.4 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
  • Free parking
  • Non-smoking

Main amenities (7)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free self parking
The current price is ₩93,430
₩117,657 total
includes taxes & fees
Jul 6 - Jul 7

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Desk, free WiFi, bed sheets

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Daily housekeeping
Wardrobe or closet
Desk
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | Desk, free WiFi, bed sheets

Standard Triple Room, Multiple Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Daily housekeeping
Wardrobe or closet
Desk
  • 9 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, free WiFi, bed sheets

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Daily housekeeping
Wardrobe or closet
Desk
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Desk, free WiFi, bed sheets

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Daily housekeeping
Wardrobe or closet
Desk
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Desk, free WiFi, bed sheets

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Daily housekeeping
Wardrobe or closet
Desk
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Daily housekeeping
Wardrobe or closet
Desk
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Standard Twin Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace

Thistle Express London Luton

  • Parking available
  • Free WiFi
  • 24/7 front desk
  • Non-smoking
7.8 out of 10, Good, 1,120 reviews
The price is ₩98,501
₩118,202 total
includes taxes & fees
Jul 11 - Jul 12
Thistle Express London Luton
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About the neighborhood

Map
Waller Avenue, Luton, England, LU4 9RU

What's nearby

  • Kenilworth Road Stadium - 2 min drive - 1.7 km
  • Luton Mall - 4 min drive - 3.1 km
  • University of Bedfordshire - 4 min drive - 3.4 km
  • Stockwood Discovery Centre - 6 min drive - 4.7 km
  • ZSL Whipsnade Zoo - 18 min drive - 12.4 km

Getting around

  • Luton Airport (LTN) - 13 min drive
  • Heathrow Airport (LHR) - 40 min drive
  • Stansted Airport (STN) - 64 min drive
  • Luton Station - 11 min drive
  • Harlington Station - 12 min drive
  • Leagrave Station - 20 min walk

Restaurants

  • ‪The BIscot Mill - ‬3 min drive
  • ‪Bamboo Gardens - ‬20 min walk
  • ‪KFC - ‬8 min walk
  • ‪Pizza Hut - ‬2 min drive
  • ‪Costa Express - ‬19 min walk

About this property

The Chiltern Hotel

At The Chiltern Hotel, you'll be within a 15-minute drive of ZSL Whipsnade Zoo. Guests looking for a bite to eat can check out Chiltern Restaurant, which serves breakfast and dinner.

Languages

English, Polish

More about this property

VISIBILITY

At a glance

Hotel size

    • 97 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property's breakfast is served in guestrooms.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Street parking available

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower

Accessibility

  • Wheelchair accessible
  • No elevator (single level property)
ROOM

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Dining

Chiltern Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Barclaycard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Chiltern Hotel
Chiltern Hotel Luton
Chiltern Luton
Hotel Chiltern
OYO The Chiltern Hotel
The Chiltern Hotel Hotel
The Chiltern Hotel Luton
Chiltern Hotel Luton Airport
The Chiltern Hotel Hotel Luton
HELP_OUTLINE

Frequently asked questions

Does The Chiltern Hotel offer free cancellation for a full refund?

Yes, The Chiltern Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Chiltern Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Chiltern Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Chiltern Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at The Chiltern Hotel?

No, this hotel doesn't have a casino, but Genting Casino Luton (4-min drive) and Grosvenor Casinos (4-min drive) are both nearby.

Are there restaurants at or near The Chiltern Hotel?

Yes, there's an onsite restaurant, Chiltern Restaurant.

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The Chiltern Hotel Reviews

Reviews

6.4

Good

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10

It was an amazing stay and the staff were friendly.
1-night trip

4/10

Worst hotel i've stayed in, in my life and i work away most weeks. It started with check in where i was asked for my driving licence so he could make a copy (never been asked for that before). Then told reastaurant was closed although its advertised as breakfast and dinner restaurant (arrival time 6.45pm). The bedroom was dirty, the shower door fell off when i tried to close it, the bed was so hard and lumpy it was like sleeping on a wooden door. Lots of road noise because window wouldn't close properly. Needless to say i wont be booking in anymore even though ivl've just landed a big contract very close by.
1-night trip

2/10

This hotel should not be allowed to be open to the public, it's full of homeless people, refugees and when we came back to get our car as we didn't feel safe leaving our car their so we didn't even stay, the reception area was taken over by about 20 people praying on their mats and looked insulted we had walked in. Disgusting hotel and not a safe feeling at all.
1-night trip

6/10

This hotel should genuinely not be open to the public as it is clearly currently being used for housing refugees.
1-night trip

4/10

Really noisy neighbours (other guests). Not sure if this is a migrant hotel, but the guests were not very considerate, didn’t speak or understand English and were quite rude tbh. Stayed here for 2x 4 nights visits and will definitely NOT be staying again when in the area!!
4-night trip

2/10

The place is old, but not an issue. But the sheets weren't really clean and found a pubic hairs on my pillow. I slept in my day clothes. The facilities had free parking. I parked and asked reception during check in if that's the right place to park and they advice me yes. After return home from my business trip, I get a parking ticket from the hotel. I provided my receipts and prove I actually stayed there but yet they still insist to charge me with debt collection. Two night stay was 140 pounds. The fine is 170 pounds, and with Eurocar admin charge 45 pounds. After repeated chasing with Eurocar & Hotels.com they still refuse to waive the amount. Want to get ripped off, this is a good place to start.
2-night trip

2/10

Unclean, smelt profusely bad and no facilities was usable. Very disappointed in the hotel as online it appeared exquisite. Could not get a drink or a meal. All closed when i returned from the hospital at 9pm No staff around. The double bed was 2 singles pushed together. The bedding was soiled and also the towels. The hotel smelt very foisty
1-night trip

4/10

Very poor. Bedroom did not have plug in sink, hairdryer, chair in bedroom, toilet roll holder. Lighting dreadful in room and no way to turn lights on or off without getting out of bed and walking to the door. No way of adjusting temperature in room.
1-night trip

2/10

We had two rooms and it was one of the worst experiences I have ever had in a hotel. Had to be moved multiple times because tv didn’t work. Then the new room had hairs all over the bed. Faeces on the bath towel and for some reason around the window. It felt extremely unsafe and was confirmed the council are also housing people there. The windows wouldn’t close. Because of the cleanliness I couldn’t even have a tea I’m the morning and had to stand there for an hour naked drip drying because of the towels were covered in faeces. Hotel confirmed this was disgusting and would refund. but now no one is taking accountability and I still don’t have the refund.
Towels that have obviously been used to replace toilet roll
1-night trip

2/10

4-night trip

10/10

Easy parking, quick check in, excellent stay before our flight from luton.
1-night trip

4/10

The stay was overall disappointing. When I arrived, I was told I could not check in due to "computer issues" and that I would have to wait. This took around 20 minutes to resolve, and even then was only rushed because I prompted the receptionist. The corridors smelled of smoke, and felt like a construction site in parts. The room itself smelled of smoke too. It was dusty, with a large amount of dust settling on surfaces just overnight. The room was cold on entry, as the window had been left open. The bed was comfortable, but that was the only plus. The shower tray was missing too.
1-night trip

2/10

1-night trip

8/10

1-night trip

10/10

2-night trip

10/10

1-night trip

2/10

I book hotels that have a gym which this one said it did, on arrival I was told they don’t have a gym, I had to order food from outside. The furniture in the room looked ready for the tip they had a desk but no chair to sit at the desk. I was ready to walk out and book elsewhere but your policy on booking was non refundable. Disgrace!!!!
1-night trip

6/10

1-night trip

10/10

1-night trip

2/10

I didn't actually stay the night in the end after checking in and going to the room it was clear the hotel needs alot of work it's old dirty everything is dusty or covered on marks honestly the single worst hotel experience I have ever had I actually couldn't bring myself to stay I then booked into the Travelodge up the road
1-night trip

2/10

Awful This is a grotty hotel and is used as a homeless housing placement - People have to live somewhere but this hotel shouldn’t be sold as a 3 star with restaurant and bar and there isn’t either. A bit of an experience and didn’t feel safe tbh
1-night trip

6/10

1-night trip

2/10

1-night trip

6/10

Very fair price and friendly staff. Good transportation links
1-night trip

6/10

1-night trip