호텔 알란

호텔의 크기는 정말 작음 캐리어 큰거 두개 피면 딱 발딛일공간만 생기는 정도 하지만 깨끗하고 좋았음. 가격이 원가를 주고 한다면 아까울수도 있을것같음

The hotel is well located and the staff are friendly, but the conditions of the property are very substandard. A lot could be written about the small size of the rooms and bathroom, and the poor condition of the common areas, but what it makes the hotel not fit for its purpose is the fact that everything that happens in the corridors and outside is heard as if it happening inside the room. Sleeping was almost impossible.

This is the third time that we are booking this hotel for our stay in Paris. It is at a very convenient location because it is at a walking distance from Gare du Nord station and Gare de l’est station. Also, we are always having a fantastic stay there. The staff are very enthusiastic, professional and friendly. The customer service provided is really good.

Staff was very friendly and very easy to deal with. The room was as expected and clean.

Staff is friendly. Breakfast basic but filling. Clean room.

At first Received a room with broken toilet and no hot water, after complaining the staff (which was great, nice and responsive) I got a new room. The two rooms was very small, the shower was less than a meter square .

Well, the service was good the hallways smell weird, like old, the room was ok.

Mistakenly booked this hotel last 2018 for 2019. Selected dates on the wrong year on the booking page for some glitchy reason. Contacted Expedia to modify or cancel the booking as it was an obvious unfortunate mistake that the booking was made a year ahead of the intended stay. Expedia said the decision to to cancel and refund the full payment i already made was up to the hotel. Hotel Alane's manager wouldnt budge even though they wouldve had A YEAR to make up for the 3 nights revenue they will lose by cancelling my wrong booking. Long story short, yes im biased and salty about this whole situation and yes it was ultimately my mistake as the offer was clearly "non-refundable and non-transferable" or whatever but petty customer service begets petty reviews.

Perfect good hotel lovely staff and clean room can get a little hot but fan provided and traffic can be loud but with closed windows you wouldn’t know. Only down side is it’s quite far for anything but we enjoyed using the “dott” scoters to get around fun and easy

Solo traveller for business and leisure. Pros: Great WIFI connectivity. Nice balcony in room and rooms and bathroom are clean and serviced daily. Friendly staff who also speak English. Excellent location, close to gare du nord and gare de l'est stations. Local area has a lot of restaurants for Halal food requirements. Cons: breakfast is very simple. Noisy in the room from busy outdoor traffic but not really an issue. Close doors/windows if you need silence.