The resort had a wonderful charm and definitely feels โolderโ (I.e not the MODERN vibe) than some of the other resorts Iโve stayed at but we were looking for a resort that felt like we were in the Caribbean which drew us to Valentรญn. The property is well maintained and definitely gave us Spanish home in the jungle vibes which we loved. The staff were amazing/helpful and the lobby smells incredible. The reason for my rating is because for us personally, the food and drinks were just ok (for the price we paid we wouldโve hoped for better), and the resort seemed to draw an older crowd. Nothing wrong with that of course but we felt somewhat out of place being in our mid 30s. The resort is also not nearby anywhere to walk offsite so essentially for activities you either have to enjoy what they offer at the resort or venture out via a 30 min taxi ride.
Lauren
Lauren ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 10์ผ
.
Kimberley Marie
Kimberley Marie ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 8์ผ
Absolutely gorgeous property and delicious food! Pool was so clean and fun! Beach had a lot of sea grass with high waves but still beautiful! 10/10 would recommend!
Kristin Dawn
Kristin Dawn ๋, 5๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 8์ผ
This is my first stay at Valentin Imperial. The quality of food was excellent. The pool drink service staff were outstanding. Very nice property, even though it is a large property with many people, it never felt crowded. The beach was a bit tricky - main seating area was a bit of walk to chairs if you wanted a hut with shade. Water was rough so very hard to swim in ocean. Loved they had 2 pools (one quiet and one more active). Hotel very clean.
Amanda Jane
Amanda Jane ๋, 7๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 7์ผ
Danielle
Danielle ๋, 7๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 7์ผ
The only thing that is unlikeable is the people reserving chairs that they won't use. Just be an adult and share :).
Food choices, beach area, pool area, staff was excellent. Loved the room.
Gabrielle
Gabrielle ๋, 8๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 7์ผ
Covers all needs with elevated excellence!! Definitely returning ๐
Catherine
Catherine ๋, 11๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 6์ผ
It was an Amazing place & great food and service!!
Milo
Milo ๋, ์น๊ตฌ์ 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 6์ผ
Super friendly staff, clean pool areas, excellent entertainment at pool.
Tamra
Tamra ๋, ์น๊ตฌ์ 6๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 5์ผ
Amazing
Joshua
Joshua ๋, 5๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 5์ผ
Gregory
Gregory ๋, 6๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 5์ผ
Beautiful resort. 10/10 would recommend.
Ryan
Ryan ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 4์ผ
Just awesome
Charles
Charles ๋, 6๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 3์ผ
Rooms. Shower is terrible, trickles out. Super small spray. Goes hot and cold the entire time youโre in it.
Restaurants. Tried all the Themed ones except Mediterranean. The only one that was ok was the French. The problem is they donโt serve the traditional kind of food each one says it is, and just not much flavor.
Best one for breakfast is the steak house at the beach. Mar y Tierra.
The best one for lunch is buffet.
Dinner is again the steak house.
Restaurant service was ok. A lot of waiting time, for drinks and or food in all restaurants.
Service at the lazy river for drinks and food was better, however the food is just ok.
Room service was Basic. Takes around 45 minutes.
Pools. If you want a chair get up at 5am to put towels on them because they are gone by 7am.
If you want loud activity pool, thatโs the main pool.
Lazy River was much quieter and laid back.
Itโs a nice resort, love the adults only. Itโs clean and beautiful. Biggest complaint is the food.
We have been to several different resorts in the Riviera Maya. 8 I can think of. So I am comparing from our favorites. For the same price I can go to a better resort, I wonโt name any because this is just about Valentรญn Imperial.
Christina
Christina ๋, 7๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 3์ผ
The food was outstanding! Staff was courteous, kind and fun. Property was beautiful!
Jessica
Jessica ๋, ์น๊ตฌ์ 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 4์ 3์ผ
Alycia
Alycia ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 4์ 1์ผ
The overall experience was pleasant. Its a beautiful and elegant property. Its quiet and safe. I would possibly stay again after experiencing other hotels for comparison.
My concerns:
The room is very musty. I thought it was normal being near the water but then I went in 4 other rooms during my stay and they were not smelly at all. I dont know if they have to change the filter. I washed my all clothes when I went home and they still smell like mild dew; even the ones that were not worn. It was just them being in the room. Its disgusting.
At check in we clarified that it was a mix of my birthday and our honeymoon. They said they would give us a little treat and there was nothing. Our other couple friend we attended with that checked in after us was also their birthday and anniversary, they put roses and some cute little treats in their room.
I asked about the VIP expedia rewards and it seemed like they were not any different than anyone elses stay that booked without expedia. We didnt receive anything special.
lisa Marie
lisa Marie ๋, 5๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 31์ผ
Carly
Carly ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 3์ 31์ผ
Beautiful, lush property. Excellent service, friendly staff. Would definitely return!