Warning to American travelers, do not stay in this hotel. That is, unless you like hard thin beds and mold in your bathroom. I slept better in the coach seat on a 10 hour flight to Rome than I did on this bed. I booked 2 nights at the Major for my stay in Rome. I could not sleep the first night because of the discomfort of the bed. I went to the front desk at 5 am to ask if I could speak to a manager. Of course, the manager never arrives at the hotel that day and best I could do is phone him to discuss the issues. I asked to leave the hotel early and be refunded the second night. The manager refused. I also cited issues re visible mold in the bathroom. The hotel refused to let me out of the reservation. Inflexible customer service, terrible finishes, uncomfortable, and dirty. Don’t waste your money here. When I packed up to leave, I found stains on the sheets that weren’t mine. I ended up leaving and moving to a different hotel for the second night at my own cost. Really unhappy overall