로열 케임브리지 호텔

Terrible shower and breakfast etc.

This hotel is getting a little bit dated. The family room was a good size but cigarette smoke from staff outside and people in the street wafted into the room. It was also a little on the noisy side. The staff are immensely friendly and helpful. Parking is an extra £15 per night and they have limited spaces. Although this isn't necessarily a problem but the information upfront would have been nice. There is a lot of choice for breakfast and the kids loved the waffles.Room wasn't as clean as I would have liked especiaslly the slow draining shower.

Extractor fan that won’t turn off in bathroom sounds like a jet engine taking off. No one can sleep. Wall my bed against is actually vibrating. Shower water not washing away. On inspection, clogged with what looks like 5 years of pubic hair. I could go on. Ruined our Christmas trip. Hotels.com and others should take a closer look at the facilities they promote. Beware!

Very close to Paddington, rooms were fairly basic but clean. All the front staff were friendly and helpful.

Clean, comfortable, convenient. Staff helpful. Slept well.

Everything was very clean and tidy. People were very nice and helpful from the front desk. However a couple of things were quite bad. The noise on the fourth floor was insane. The other family on the same floor were screaming and yelling at early hours in the morning with their door open. It made it impossible for us to sleep. The walls were so thin we could hear everything. Also, the shower in our room started flooding the inside every time we used the shower. So we had to limit our shower time or take breaks to let the water drain. Very inconvenient.

The hotel room was very small but it did have A/C. Rafael, the manager and his assistant were wonderful - great service from them. The room was so small that we could barely walk around the bed. The shower was tiny and the bathroom was very small. We are used to larger rooms. Not aware of the size of the room when booking it.

Basic hotel, very clean room, no noise at the back and seemed quiet at front. Good position near station and Hyde park 5 mins in between walking. Breakfast finished at exactly 9.30 on the Sunday . Room more expensive £200 pn than would normally be expected for this type of accommodation but there was a concert on. Breakfast ok

Reception & welcome non existent. A/c only worked part of time. TV very slow to react to remote. Location near to paddington is convenient but there are many more more pleasant hotels in the same area. Service @ breakfast bleak and non existent. You had to figure everything out yourself there was no welcome or help in finding items. Service personnel just standing in doorway ready to re-set tables. Very disappointing.

Room 2 had very bad tv reception during our 1 night stay and it gets quite a lot of noise from the reception area although it settled down during the night. Small room but clean and in a great area. Good breakfast included.