We had a beautiful one night stay at this hotel. Check-in was easy. Staff were lovely. Our room was upgraded for free which was amazing. Room was clean. Breakfast buffet was ok.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 8์ 11์ผ
Dirty
No room ready when we arrived around 7 pm (no second pair of the towels).
Smelly bathroom, very dirty pair of the chairs. Curtains dirty.
If the room would be cleaned properly it would be nice experience.
Very poor hygiene cleaning standards, however coming in across of the UK.
I would not recommend this hotel at all
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 8์ 4์ผ
All good
Great food, excellent service.
Alistair
Alistair ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 8์ 3์ผ
Kevin
Kevin ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 26์ผ
No air con in height of summer
Wouldnโt stay again, only good thing was location
Lynsey
Lynsey ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 26์ผ
Good for Cheltenham and Gloucester
Location and access is excellent. The staff, as ever, were superb and attentive to our needs. Bedroom was sparklingly clean and the bed very comfortable. However, room was very hot and air-conditioning not working (showing Error 004) and the stand-alone heater/fan rather flimsy and very noisy. Also the bathroom was looking a bit tired. But our needs were met and we would stay there again if in the area.
Stephen
Stephen ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 26์ผ
Stop off.
The hotel in our minds was very tired particularly the restaurant.
Outside was very poor.
Whilst the staff were most welcoming the property was not.
Not easy to find as confusion with the name Ramada or Regent ?
John
John ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 25์ผ
Very tired hotel much in need of upgrade in the public areas, staff were helpful and friendly.
Gary
Gary ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 23์ผ
Martin
Martin ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 17์ผ
Debbie
Debbie ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 17์ผ
Initial impression... it didn't change.
The external view of hotel as i drove in was very tatty/untidy - it didn't give a good impression. The car park was unkempt and there were people in cars loitering. The bins were all full.
Mark
Mark ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 16์ผ
john
john ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 14์ผ
Carlos
Carlos ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 14์ผ
Poor hotel
The room was large and everything looked dated. Unfortunately for us the air conditioning wasnโt working and hasnโt been for months but it was the hottest weekend this year and the room felt like an oven and stayed so the three days we were there. We hardly got a wink of sleep. The bathroom was shabby and had long black hairs on the floor which were still there 3 days later. When the toilet rolls ran out we got a pile of tissues left for us to use. The towels were ragged at the ends. The breakfast was adequate but we didnโt see a member of staff at all this morning, and nothing was topped up. The dining room was shabby and had had a leak at sometime in the ceiling and the wallpaper was peeling off the walls. There was no one on the reception desk when we left so didnโt see a member of staff all morning. We wonโt be going back Iโm sure.
Tanya
Tanya ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 13์ผ
Too hot
Room was clean. But far to hot no air con we had a electric fan which just circulated warm air. Could hardly feel it.
Breakfast was adequate. Dining room staff ran off their feet kept running out of things and had to ask the staff x
wendy
wendy ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 6์ผ
Unmanned early departure
Chain hotel everything was good except checkout. I had an early start so was checking out at 5.30 there was no one on the front desk called the number told to leave the key on the front desk. I expect a hotel of this size to have someone there not someone sound like I have woken them up.
Paul
Paul ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 4์ผ
John
John ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 2์ผ
Maggie
Maggie ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 6์ 26์ผ
Derek
Derek ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 24์ผ
good
XINDONG
XINDONG ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 6์ 15์ผ
Cold shower, no items in room, dated and worn, not clean when mensioned to staff there was no followup.
Stephen
Stephen ๋, 4๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 5์ 30์ผ
Dated; dirty towel and bedsheets; stains of mould in the bathroom; a background noise heard at night (not coming from the outside but from the upstairs floor).
Giulio
Giulio ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 5์ 18์ผ
Ok stay but quilt was stained
NICHOLAS
NICHOLAS ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 5์ 12์ผ
Wai Kwen Nelson
Wai Kwen Nelson ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 5์ 11์ผ
Cheltenham visit
Allowed us to check in earlier, which we appreciated. Evening meals were excellent, very large portions. However, breakfast on the first day was poor as the hot food wasn't being replenished, better on the 2nd morning. We didn't have our room serviced, which was disappointing.