Room was in good location and a good price when we booked in comparison to other similar places. Other than one person the staff was friendly and helpful. The negatives were that elevator was broken so not great for luggage. Room was in basement with almost no sound proofing. Heard everything including snoring person next door through the wall lol. Was stated they had breakfast but did not. They have a breakfast room but looked to be used for storage and a staff area. I was given an odd look and a blunt answer of No when I asked if they did. Booked 3rd party however their direct website also states they have a restaurant. Lastly when I booked I had to pay 1/2 upfront. I put my info in and it showed my remaining balance. However upon check - in I was told to pay in full up front. I was confused and told them I had already paid in part. I was rudely told "no you didnt" I showed him the message and was rudely told thats on expedia if they took payment not us. I understand hotels are not a fan of 3rd party sites because of the issues that can arise. However that is not an excuse for poor customer service skills. Based on his reaction its likely not the first time this problem has come up so I understood the annoyance. But kindness costs nothing and as someone who appreared to be a manager he should know that.
Robin
Robin ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 12์ 15์ผ
Tetiana
Tetiana ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 12์ 7์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 11์ 25์ผ
Mary
Mary ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 10์ 19์ผ
Dimitri
Dimitri ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 10์ 11์ผ
Nicola
Nicola ๋, 4๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 10์ 9์ผ
Mark
Mark ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 10์ 5์ผ
Safe
Kris
Kris ๋, 11๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 9์ 27์ผ
There were stains on the pillows, hair on the bed sheet and the shower drain was bubbling after shower
Anessa
Anessa ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 9์ 25์ผ
Fanny
Fanny ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 9์ 23์ผ
Property was nice
Brett
Brett ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 9์ 21์ผ
Great location. I complained about 1 of the single beds sheets being stained, the lady assured me they were clean and 12 days later it was still there. Lucky it had 2 beds.
JONATHAN
JONATHAN ๋, 13๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 9์ 20์ผ
The staff was friendly and knowledgeable. The rooms were small and clean. Some attractions were not walking distance.
Jane
Jane ๋, 3๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 9์ 20์ผ
Hรดtel bien situรฉ, convenable pour un court sรฉjour, chambre assez minimaliste mais fait lโaffaire. Personnel sympa mais sans plus.
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
3๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 9์ 20์ผ
siri
siri ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 9์ 18์ผ
Hotel da consigliare
Buona la posizione vicina alla stazione metro e di fronte a dei giardini meravigliosi.
Accolto benissimo alla reception e con un buon servizio di pulizia.
Un hotel che ci tornerei e che consiglio a tutti .
Mauro
Mauro ๋, 7๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 9์ 17์ผ
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
5๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 9์ 14์ผ
Hotel muito bom!
Kathiuce Cibelle
Kathiuce Cibelle ๋, 3๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2024๋ 9์ 14์ผ
Reception staff, maintenance and housekeepers were very friendly and accommodating
Lynne
Lynne ๋, 14๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 9์ 8์ผ
Hotel is clean and the area felt safe.
No frills but good central location.
Easy walk from Paddington Station.