8/10
The hotel was old, but well maintained and very clean. The lobby and bar look nice, so they updated some parts. The pool was smaller than expected and appeared to be a bit outdated. My biggest problem was the pool filter machine(?) was so noisy that I couldn't nap at all. And the air conditioner was so incredibly loud that I had to turn it off at night to sleep. The elevator also broke down once and the poor valet guy had to carry my big suitcase down two staircases!
The staff are very friendly, but for some of them their English pronunciation was often difficult to understand. The valet guy was so nice, but utterly useless. He kept asking for the license plate of the Grab taxi we were waiting for, but kept forgetting the number. When I asked him to help by speaking with the taxi driver by phone, he just paused. But then he eventually helped.
The breakfast buffet is good, but didn't really change from day to day. So I would not stay here for more than a couple of days.
The hotel is on a short, but incredibly steep hill. Fortunately, they have a shuttle every 30 minutes to and from the nearby Kata Beach which is a 5 minute ride away. There are many shops, restaurants, and massage parlours nearby.
I had a good experience, but I don't think I'd return. If I had to, it would be alright though.
Edgar
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