더 플레이스 호텔 & 바 바이 해피컬처

The staff was not very good here and the place is a lot smaller than it looks like in the pictures. The incompetence of the manager on staff here was enough to make me stay away from this place in the future. He is rude to his staff and customers and has no place working in the hospitality industry.

Hotel staff were super friendly and helpful! The coffee machine at the recep was a lifesaver from the cold. While the room is a bit small as with most other Paris hotel, it has most of the basics:)

Smooth check in process and front desk guys were excellent! Very friendly and informative. Breakfast had a good variety of options go on the earlier side as it tends to get crowded. It was great boutique hotel for us and we didn’t mind being a little further out from “downtown”. Paris is very big and during our stay the train out of downtown area shutdown at 11pm, so we were scrabbling to figure out a bus or walking plan to get back- once we figured it out no problem at all. Room was typical size for European room, plenty of bathroom space with spacious shower great A/C on the hot Paris days.

The service was amazing it it was very clean. I just recommenced more comfortable beds.

I booked this property at about 200 euros just to ensure that my first night in Paris is comfortable. However, the airconditioning in the room 505 was not working and the staff was not even willing to come up. He mentioned that the next staff would coe at 11:30 PM and would help me. A new staff did turn up at 11:30 but he also refused to come up as he said he was the only one at the reception. He said that the technician would come in the morning and would help me. I asked if I could cancel my booking an move elsewhere but he said no. Finally, I went to my room at 12 AM to sllep but it was suffocating and I could hardly sleep. One more thing, the sink of the room was blocked, I complained but to no avail. The management in the morning acknowledged the problemsm said the first staff was a temp and offered me a drink/reduced price for the next night. However, I asked for a refund which they did not agree to. I consider myself lucky that I had booked only for one night and moved to another hotel.