Quirky Hotel. Historic. However, it feels somewhat 'unloved'. Parts of the Hotel don't belong to the Hotel itself. For example, the bar is a cabaret/private party venue and the restaurant (Bills) is another business.
The private party venue, 'The Fallen Angel' is very noisy, so ensure you request a room a way from that if you want some peace and quiet.
The Hotel is a rabbit warren, with a lot of steps to climb if you are in some rooms.
We were in 'Lord Byron' room. Lovely and big, a suite on the 3rd floor. 62 steps from the room to reception. 3 or 4 flights of stairs to climb, no lifts.
The room itself lacked basic amenities. No wifi, television had very limited channels, only BBC1 and 2.
No phone to call front desk or organise a wake up call.
No mirrors anywhere except the bathroom, no fridge, limited tea and coffee, water. We had to ask for more.
No 'special' touches.. ie, no flowers, fruit, chocolates.
The staff were ok, friendly, but fairly ineffective. They just seem to sit on the front desk and do not have much to offer in resolving anything.
Felt sorry for the young lugging a massive suitcase up tge stairs on her own, surely a Health & Safety issue?
Not sure if we would stay here again. Best thing about this Hotel, is the location.
