before i write comment, i would like to mention that i am not sure who is the reponsible people between Hotels.com or Bann silom soi 3 regarding my unpleasnat experiece, I was arrived there about 11:30pm after 36 hrs air trip. (Brazil to Korea, then Bankok in 2 days). when i arrived at the hotel, i asked check in to my room and i was told there is no reservation under my name. after 2hrs (technically, big arguement) i was able to check in. generally speaking, the qulity of service is remarkeble. If i considier the cost of the hotel, i wouldn't hesitate give them full mark. However, i really want you to advice that please do doulbe or tripple check before you get there.