호텔 그리포

This was a huge disappointment!! The staff that checked us in were rude and not helpful. Our room smelled absolutely horrible. After chasing down the staff member who helped us to our room, he told us to call the front desk (which is where he worked). Front desk was unintetested in our concern and we never heard back regarding the smell. I asked again as he checked in another couple and he was visibly annoyed with me and offered no help. We had tours booked from beginning of the day to the end otherwise we would've packed up and left. They don't provide airport shuttle or have a rooftop as advertised. If they do, we weren't told as we paid for our airport transport that they called for us. Positives: The gentleman who checked us out was nice, breakfast was good and the room was a decent size.

Air condition was not working well - made the room uncomfortable to sleep in. Bed was uncomfortable

They sent me to another building 3-4 blocks away from the hotel.. also needed to go back to have breakfast.. very angry with this situation.. I want at least half of my money back..

We booked a room at this hotel online and but were given a room in a separate building under a different name. No elevator, so up 3 flights of stairs with luggage. The room itself was average with a tiny t.v and no fridge. The bathroom was old & falling apart, the shower was tiny with accordion doors that did not fully close. There was only one small bin provided & aircon did not function properly. We spent one night there and booked into a more comfortable hotel for the remainder of our stay. Not as represented on their website, do not waste your money.

Very convenient location close to the Colosseum. Staff was extremely helpful and accommodating. While the area is still close to major attractions you still get a local vibe.