Me gusto la ubicaciรณn. No me gustรณ la lรญmpienla del local y lo pequeรฑo de la habitaciรณn
Francisco
Francisco ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Orbitz ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2022๋ 7์ 25์ผ
Ryoji
Ryoji ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2022๋ 7์ 18์ผ
Sinceramente si lo que buscรกis es una cama para poder dormir los dรญas que estรฉis y un baรฑo donde asearos este es el lugar. Estรก bastante cerca de todo y bien comunicado pero la atenciรณn del staff bastante mala, el espacio muy pequeรฑo.
Hacรญa calor en la habitaciรณn, la ventana no se podรญa abrir pero habรญa un ventilador de techo q daba algo de aire.
He de decir que estaba todo limpio tanto sabanas como habitaciรณn y baรฑo.
Os recomendarรญa este lugar si lo รบnico q harรฉis es dormir unas horas pero si esperรกis un plus de comodidad no lo tendrรฉis aquรญ, es como si alquilaras una habitaciรณn con baรฑo en una casa turista mรกs que un hotel.
Elisabet
Elisabet ๋, 2๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2022๋ 7์ 15์ผ
Samantha
Samantha ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2022๋ 7์ 7์ผ
pas de menage pendant 5 jours - pas de placards - pas de cintres - rien pour poser la valise - pas de verre dans la salle de bains- pas de tapis - vitres hyper sales - jamais personne a la reception - en tout 15 m2 y compris la salle de bain- ne plus utiliser EXPEDIA qui peut cautionner des etablissements pareils
josianne
josianne ๋, 5๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2022๋ 7์ 5์ผ
The staff were tremendous. They are trying to make the hotel better. Don't expect a huge room. The rooms are small, hot, and have seen better days. Expedia charged us an exorbitant amount for the room and keep a huge portion.
Debby
Debby ๋, 5๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2022๋ 7์ 5์ผ
Cรดtรฉ chambre une vraie catastrophe. L exiguitรฉ,le caractรจre sommaire c'est acceptable mais l รฉtat de la douche prรฉsentant un gros trou dans la faience , les toilettes ร 10cm de la douche bouchant le passage ร l ouverture de la porte, le tout trรจs douteux cรดtรฉ propretรฉ. Est ร signaler l odeur de moisissures qui oblige ร laisser fenรชtre ouverte au prix de supporter les eclats de voix aux abords tard dans la nuit, le bruit permanent dans le bรขtiment de pas, de portes etc.. En rรฉsumรฉ hormis l emplacement, la gentillesse du personnel, je donne un double zรฉro
Franรงoise
Franรงoise ๋, ์น๊ตฌ์ 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2022๋ 6์ 27์ผ
Not recommended
We didn't get the room we paid for, the room was completely inadequate for 4 people. Thick with dust, minimal daylight. No housekeeping. Dodgy lock on the room. Luggage storage not secure. Terrace not cleaned. Staff completely disinterested in issues. The owner and staff do not care about customers and are clearly not suited to hospitality and will impact on Hotels.com reputation.
Duncan
Duncan ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2022๋ 6์ 7์ผ
Conrad
Conrad ๋, 1๋ฐ ์ฌํ
Ebookers ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2022๋ 5์ 23์ผ
Didn't get to stay at the hotel. They lost the booking. Staff were unhelpful and rude. Left me stranded in London with no room with a child with additional needs.
Fiona
Fiona ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2022๋ 5์ 22์ผ
It's all lies
The photos on Hotels.com are not a true representation of the hotel. It's not rumn by the ladies pictured and there was no sign of a breakfast. Dis-organised and run down it basically served a purpose but I wouldn't stay there agian.
Jason
Jason ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2022๋ 5์ 2์ผ
Unfortunately the room was filthy and the bathroom hadnโt been cleaned. After mentioning it to reception they asked if they could keep the room key so they could clean the bathroom. We mentioned that we would return late and if the reception would be open for us to get the key back. The answer was that this wouldnโt be a problem. When we returned we realized why it wasnโt a problem. The key was on top of the reception for anybody to take.
The location is good, just a short walk to Bayswater Underground and restaurants in the neighborhood. The personnel was very friendly and helpful.
Annika
Annika ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2022๋ 4์ 27์ผ
Lit moyennement confortable, mais les draps รฉtaient propres. Garde robe ouvert et au bout du lit. (se cogner la tรชte est รฉvident durant le sรฉjour)
La salle de bain est minuscule, doit s'asseoir de cotรฉ sur la toilette, porte ferme mal. Il n'y avait pas de papier de toilette, il a fallu en demander. La douche n'a pas d'endroit pour tenir le savon ou le shampoing.
Aucun entretien de la chambre pendant le sรฉjour (4 nuits) Pas de changement de serviettes, pas de lit refait, n'y de coup nettoyage de plancher.
Mal insonorisรฉ alors on entends trรจs bien les voisins (mรชme ร voix basse)
Le personnel est trรจs gentil (ce qui rachรจte le reste) mais nous ne recommandons pas
Makie
Makie ๋, 4๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2022๋ 4์ 25์ผ
Ashley
Ashley ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2022๋ 4์ 6์ผ
A dรฉconseiller
Nous avions rรฉservรฉ 4 jours qui se sont transformรฉs en galรจre ร cause de ce charmant hรดtel qui malheureusement n'est plus tenue comme indiquรฉ sur les photos par 2 anglaise tout ร fait charmante car il est en aller auparavant il y a 2 ans. La propretรฉ des communes ainsi que des chambres fait peur ร voir. Nous sommes arrivรฉs ร l'hรดtel ร 16h et avons attendu prรจs d'une heure et demi que le concierge daigne venir aprรจs une vingtaine d'appel sur son tรฉlรฉphone personnel car personne ร l'accueil pour nous accueillir. Je dรฉconseille vivement cet hรดtel qui est devenu ร la limite de l'insalubritรฉ. L'accueil et le personnel se fout totalement des problรจmes rencontrรฉs entre parenthรจses douche qui qui ne s'รฉcoule pas du tout รฉvier bouchรฉ au bout de deux brossage de dents bac ร douche cassรฉe et de la moisissure prรฉsente sur tous les jouets la chambre n'a pas รฉtรฉ fait durant notre sรฉjour une seule fois nous sommes quand mรชme rester 4 jours. Le wifi n'en parlons mรชme pas car ils ne connaissent pas le code . Je dรฉconseille ร toute personne normalement constituรฉ de rรฉserver cet hรดtel car voyageant ร Londres depuis prรจs de 10 ans c'est la premiรจre fois que je vois รงa mรชme les auberges de jeunesse sont mieux tenu
Charly
Charly ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2022๋ 3์ 29์ผ
Jeremy
Jeremy ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2022๋ 2์ 19์ผ
Angela
Angela ๋, 1๋ฐ ์ฌํ
Orbitz ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2022๋ 2์ 17์ผ
Awful Never again
Good afternoon
I am writing to with reference to my booking of The New Dawn Hotel in Bayswater London, from Monday 31st January-4th February 2022.
Firstly this booking was for myself, my five year old daughter and my mother.
I have been trying to take my daughter to London from France for over the last two years but due to the pandemic this has not been possible.
I obviously went onto your website as I have done on many occasions and always been satisfied in choices made, until this occasion.
Firstly we arrived to the hotel around 8.30pm and was greeted (I use this term lightly) by a untrained receptionist, who told us to โwaitโ whilst she spoke on the telephone to her boss for guidance as to how to process us via your booking which was already booked by myself and paid in full.
After waiting for over thirty minutes (my five year old daughter who was extremely tired and hungry) we were shown into room 3 downstairs which was not of a high standard, no wardrobe or chest of drawers to place our clothes. Whilst in this room the receptionist received a call on the telephone from her boss to say that we had only booked one double and a single bed and this room had two doubles.
The receptionist then took us upstairs to a really small, extremely hot room, we then asked what time our breakfast was served (which we had paid for) and we were told thatย ย there was no breakfast and this was a mistake.
We were told that there were many restaurants nearby, which was no
Fiona-louise
Fiona-louise ๋, 4๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2021๋ 12์ 6์ผ
Budget hotel
It's a budget hotel so you get what you pay for.
Checking in was quite the experience, with a huge amount of confusion over keys and available rooms, and I was initially sent to a room that already had guests in, but eventually the manager turned up and sorted everything out.
The room was small but comfortable, and the hotel was quiet and felt secure.
The room i originally got sent to was at the very top of the building up a narrow winding stair - i'd have struggled if i had much luggage or any sort of mobility issue.
In short, fine if you're on a budget, not in a hurry and don't mind small spaces.
Martine
Martine ๋, ์น๊ตฌ์ 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2021๋ 12์ 2์ผ
David
David ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2021๋ 11์ 29์ผ
A hotel that scams their guests
We arrived at the hotel and had book two double rooms. They tried to give us a double room they had crammed a bunkbed in. We refused - after 30 minutes we were given the rooms we har ordered.. The receptionist and manager was speaking in Arabic to keep their exchange secret, but I speak Arabic so understood their scam. We were then given two double rooms as paid for. One more set of guests arrived, two women wth two small children having booked a quadruple. They were not give a room, and sent away at 11:30 pm. having driven all the way from Northern England - and paid in advance as us!. The sheets in our rooms had not been changed. We asked for clean sheets, were given on set anbd told to change ourselves. Later on we heard three other people had the same experiences. The hotel books more guests than they have room than they have room for and gamble that they can trick or just throw out the guests. Worst hotel ever.
Henrik
Henrik ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2021๋ 11์ 28์ผ
Do not stay here ran down rude staff and dirty!!
We arrived at 4pm to be told we have to wait for our room to be prepared. After 45mins of waiting we asked what was happening as the kids were tried and just waited to relax in the room. We had reserved a double room with a double bed and 2 singles. The manager took us to our room after a hour of waiting we walked in the room and there was someone elses suit cases in the room the manger said that the guest had not checked in yet there for they would give us the room not the 2 single and 1double. I had booked. As soon as we enter the room we could see it was ran down dirty and cold
The toilet was filthy with poo down it and per and pubes over it. the bed covers were dirty the window was moldy wouldn't shut as had no handle. I had to asked the manger twice if he could close it after the second time he went out and kicked it close so hard scaring the children.
It seemed as no one had no idea what they were doing or had any knowledge of us actually coming as I was asked who I booked with . Telling them Hotels. Com
They had no idea we was coming. Didn't feel safe here at all and definitely won't be going back there.