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A couple of personal items went missing from my room. Instead of acknowledging how disturbing and wrong that was, I had to fight with management to be reimbursed for the missing items and the night I regretfully stayed. They were rude, obnoxious and I am still flabbergasted by how poorly they they handled the situation,

As a platinum member Alex the front manager set a standard of excellence in service to us !

Hotel is in a great location and the staff was very friendly and helpful. Would definitely come back.

The device which used to be a bit slow has improved and all the staff are very attentive. It makes for a truly great hotel now!

I travel about 60% of the time, staying in mostly five-star hotels. The Renaissance is solid- nice rooms (small, but it's Paris), good food (lunch and dinner are great, breakfast was oddly not good), English speaking staff (if you need it), perfect location (République Metro is literally 5 seconds away), good cleaning service (I needed a suit attended to upon arrival, and they were great) and good service (was unable to reach front desk via telephone a few times, but when I did interact with hotel they were friendly, accommodating, and helpful). My understanding is that the hotel is still relatively new, so they may still be ironing kinks. Notwithstanding, I would return. PS. The only thing you might want to check out is the arrangement of the bathroom, which is atypical. Essentially, the bathroom is part of the design of the room.